Eco-services Reviews

It s refreshing to deal with a company that goes out of their way to help I had a communication issue with my room thermostat and they emailed me a YouTube video for me to follow No need for an engineer this time as I managed to sort it with the guidance of the video They also followed up with an email to make sure all was well Cracking company can t recommend highly enough

Had a problem with my control panel and eco services tried very hard for me to resolve myself without the need for a call out with extra cost However that was not possible and so an engineer arrived within hours on the same day to sort Very efficient First class service Problem sorted

Great support today from Eco Services when dealing with a fault on our ASHP This is our first interaction after moving via our installer to a service plan with this company Super prompt reply and managed to sort the issue via telephone with an electrical engineer avoiding any call out fees

This is the first time Eco services have serviced our air sourced heat pump I couldn t be more satisfied Tom the engineer was very friendly He also carried out the service on the whole system in a professional mannerI would definitely recommend this firm to everyone the system has had a very thorough service am so pleased Eco Services have taken over from the previous firm who were nowhere as thorough thank you

This is the first time Eco Services have serviced our heat pump installation having taken over the maintenance agreement from our previous provider Tom came to us and was extremely thorough cleaning filters and vents as he checked everything over He made sure to not leave any mess and was very friendly throughout

I have just been transferred over to Eco Services after Greener Living went into administration The call taker on the phone who booked my service at Eco Service could not have been more helpful about booking my service after Greener Living failed to turn up for it before going into administration The Man who turned up to go my service was absolutely lovely friendly took his time was very through in serving my ASHP He advised me that my Glycol levels were too low I chose to have this topped up at the time he also advised me that the batteries needed replacing on my monitor and that some copper plastic piping was incorrect done incorrectly by Greener Living when they installed it I have not been able to fault the service from Eco Services both in the call centre the lovely man who came out to service my ASHP I would recommend Eco Services

Had my annual service done today and also a towel rail put in the kitchen The engineer arrived on time Well presented He set about his service task 1st checking the whole system He then got to the job of putting in a towel rail in the kitchen Very good Lifted carpets upstairs to expose the floor Found the nearest pipes ran them across to the kitchen then down the wall After fitting the towel rail to the wall he plumbed it in Can t thank eco services enough Really good job The work he did was top notch and everything was clean and tidy as he found it Dan at eco services organised the whole thing and his great organisation was carried on through the whole job

Fantastic and speedy service Very polite and helpful too Would highly recommend this company

Can t express with words how happy we are with the service we received The defrost function failed on our heat pump causing the unit to freeze up and in turn damage the fan and motor All this was repaired in one visit by Stuart the engineer He was extremely thorough and didn t leave until everything was working perfectly