


Based on authentic user experiences
Oliver G tze
7632 reviews
N/A
1 year ago
Order sent on thursday EVENING while
Order sent on thursday EVENING while temperatures in germany under zero at night
Debbie Welsh
7632 reviews
N/A
1 year ago
Mediocre plants and horrible customer service
The plants show up yellowing and soggy but there is an acclimation process so I am hoping they recover I know we re importing them but I feel like they can probably do better Couple this with their horrible customer service and I m not sure I ll purchase from them again I had a question about the bundle I ordered so I asked for help All three replies that I received were so rude and they told me that it was my fault and that I need to check orders better I m honestly surprised that at how rude their reply was I m very excited that their competition s customer service has been great so far I would not recommend this company
Amina
7632 reviews
N/A
1 year ago
After watching a few YouTube reviews
After watching a few YouTube reviews for Ecuagenera I decided to take a chance and ordered 3 philodendrons 1 anthurium Order was placed 27th of February 2022 but did not arrive until 21 of April 2022 I cannot say it was worth the wait because I was very disappointed with the quality of the plants they sent The plants leaves were yellowing 2 had broken leaves and damage on the rest of the leaves I sent an email together with photo evidence and not surprising I have not had a response Very substandard I would not recommend this site to anyone and definitely won t be buying from them ever again A waste of 170
Marcia Anderson
7632 reviews
N/A
1 year ago
2nd order from this company where I
2nd order from this company where I received half dead plants Tried to revive to no avail Tried to file PayPal case and they want me to return item to Ecuador even though they shipped it from florida What a scam
Paulius Zakarauskas
7632 reviews
N/A
1 year ago
Terrible customer service experience
Terrible customer service experience Products either don t ship on time or arrive damaged and no option to get reimbursed unless you spend even more on returns Having to dispute over PayPal - not the best way deal with You either get lucky and get rare plants for cheap or you loose your investment I personally had to deal with both US and EU GHMB subsidiary very rude personnel to my surprise Sad to miss those opportunities to get rare nice plants but I simply cannot deal with sellers like that and would not recommend to anyone Better pay more but get great service and no stress than gamble with this company
Sharon Wallace
7632 reviews
N/A
1 year ago
I m impressed
I love this company with all my hart and soul They brought me the most amazing and beautiful plants and they where so big I truly recommend them for beautiful and amazing plants they are just really incredible I would really love to thank you Ecuagenera You guy s are really the best Best regards Jarryed woods
Bgstein
7632 reviews
N/A
1 year ago
If only there were more stars to give
These guys really grow the most amazing plants I recently received my order of Anthurium Veitchii Anthurium Warocqueanum and an Anthurium Regale From ordering right through to aftercare the guys here are fantastic and always happy to help Their customer service is great and are always quick to reply and very polite My order was imported from Ecuador to the U K very quickly and delivered to me the day after arriving in the country The plants were packed very well I had literally no leaf damage from shipping and almost 1 week into acclimatisation they are looking great I expected to lose at least a leaf from each plant on arrival or during acclimitasion but so far not even any yellowing I ll definitely be a regular customer I understand not every import will do as well but that s the chance you take The prices are much better than here in the U K and you get much bigger plants for your money and the quality is amazing Can t wait to place my next order
Sascha
7632 reviews
N/A
1 year ago
Great company for importing plants
This is far and beyond the best company I ve ever purchased from the customer service is top tier this was my second order and I really couldn t be happier Every single plant I ordered was very generous in size and immaculate in its condition to have gotten them from the US Ecuador to the UK and still have them look this healthy is practically wizardry I also want to shout out spiceotic plants who distributed them to me once they arrived in the UK clearly a caring and careful distributor it s always such a pleasure purchase from you thankyou
Montgomery
7632 reviews
N/A
1 year ago
Ecuagenera is AWESOME
This company does an amazing job as shipping plants I chose for the fast shipping option what may have helped preserve the plants My beautiful warocqueanum has leaves up to 45 cm which remained completely damage free and within a week a new leave has begun to form All the plants arrived great and none of them disappointed me Ofcourse you can expect some damage because the plants are shipped across the world but every plant will survive
Helle M ller Nielsen
7632 reviews
N/A
1 year ago
Good quality plants and very well packed
Ecuagenera is AWESOME They send rare tropical plants from Ecuador It s so fun and interesting to get these beautiful full large plants in the mail I ve ordered from them several times over the last 5 months Most plants were healthy sizable Only about 2 times a plant or 2 came in bad condition Ecuagenera corrected this in a timely manner They make it possible for people who otherwise didn t have access to these special plants are now able to easily get them Thanks Ecuagenera