Ecutesting Reviews

Excellent job from start to finish

Excellent job from start to finish

Sendt inn a gearbox ECU for a mercedes

Sendt inn a gearbox ECU for a mercedes A class It was repairer within 2 days upon arrival at the price they promised It was returned to me here in Norway the next day It came with assemly instructions and a lifetime warranty It worked perfectly I am wery satisfied

Fantastic

Fantastic quick collection of unit turnaround time was a little longer than expected but got me back on the road Definitely recommend this company on price service and the guarantee Many Thanks

Very professional staff on the phone

Very professional staff on the phone and answered all my technical questions The process for repair was explained and the overall time from posting the unit and its return was 3 working days Great service

ECU repair

Sent my ECU of for repair after the initial communication staing they received it and is in que to be looked at I later received a second message stating it has been assigned to a tech this is where it all stopped I herd nothing else for the week apart from when chasing myself looking for a update On 2 seperste occasions I was told diffent things but in the finally on the 3rd occasion I was told it was fully tested and yes there is a fault and if I would like to go ahead with the repair I agreed and was told it would be given back to the tech and repaired Overall it took from ecu testing receiving my to getting it back just over a week yes lead time was around 2-3days however I am grateful for the repair and apart from the delay and lacking in communication I can not fault the people or service from Ecu Testing and would strongly recommend them maybe just give yourself the extra time Rounding up great service good experience just lack of communication

Error within Airbag Module

Confirmed the diagnosis over the telephone I removed the unit packaged it and sent it as instructed by ECU Testing It was returned to me as promised and I firred it to the car All errors have been removed and the car has been running for a few weeks now without any repeats of the warning messages Many thanks

The customer service was excellent

The customer service was excellent let me know what was happening every step of the way a lot of companies talk about great customer service but the experience is on the norm very different You always hear of bad experiences but we don t bother when it has been a good experience Unable to help with my problem but still wouldn t hesitate to use again or to recommend them Thanks

Jaguar XF Gear selector

Had a problem with gear shift being stuck in park common problem with early XF Contacted ECU TESTING and spoke to someone on the phone who explained they had a good success rate fixing this Removed unit from car easier than I thought popped it in the post As soon as ECU TESTING received it they emailed me to say they were testing it One day later they emailed to say the had found the fault and could fix it so I transferred the money third of the price of a new one and no need for reprogramming Unit was sent back within 48hrs and has worked perfectly since Great service and simple to use