Efans Reviews

eFans | Extractor Fans | Heat Recovery | Louvres & Grilles

efans.co.uk
4.54
76 reviews
Excellent Rating
Based on 76 user experiences

Rated 4.54 out of 5 by 76 Happy Customers

76.3%
15.8%
0%
1.3%
6.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 76 reviews

Customers report a highly positive experience with Efans, citing fast delivery, competitive pricing, and high product quality. The company is praised for excellent customer service and effective problem resolution when issues arise. Many reviews highlight easy ordering, prompt delivery, and products that perform as described. The overall sentiment is strong satisfaction with reliability and after-sales support.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Easy ordering

Last updated 5 days ago

K

Excellent service

My initial order was dealt with evry quickly and arrived as advised Once installed it was evident one part of the order was faulty -it was very easy to contact eFans and arrange for a replacement to be sent out Excellent service Would recommend
M

Delivered to wrong address

Delivered to wrong address Invoice address rather than delivery address
T

What a poor service

What a poor service No body answer the phone No notice of delivery or notification No card left
J

E fans are an OK company but delivery is shambles

I used this company to order an MHVR unit and accessories Terrible delivery experience The accessories failed to arrive - then these were promised for next day delivery They use DPD - who are useless DPD put a card through the door - failed to knock properly on the door - I was in Now I have to wait another 2 days and have to pick it up from a post office miles away Don t use this company if you need anything urgently or you are reliant upon all parts arriving togethor or simply if you are a busy person that does not have time to spend phoning e fans or waiting a week or driving miles to a post office that isn t even your local post office
J

Colour not transposed across from

Colour not transposed across from original quote to order Also photos of vents to replace given but apparently the client must be an expert in Louvre grills as they sent parts unfit for purpose and in the wrong colour These are bespoke items so no chance of any refund and kindly allowed us to reorder and pay again for the correct product Went elsewhere as not chucking good money after bad Be aware Customer service and attitude from senior people leaves a lot to be desired
M

Not good as they say

Not good as they sayEazy to instal NOPENot good performance at all west of money
R

Right price and on time

I got what i needed
N

Good service

Right price and on time
M

easily negotiated web site and ordering

Good service quick delivery
N

Good price and delivery

easily negotiated web site and ordering was simple

About Efans

The online ventilation and heating store. Incredible deals, free next day delivery, 0% interest free credit and easy returns. We offer the best range of commercial fans, heat recovery units, made to order grilles, louvres, ducting and much more

United States

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