Efultimatebreak Reviews

Taking legal action

I cancel my trip and is almost 3 months after and I still haven t received my money May 9 2023 i ask to cancel my trip I ask to be refunded to the original card that I used credit card they told me no that they would send me a check Mia Kelly send me a confirmation email stating that the check at most would that 2 weeks to get to me June 1 2023 I emailed them saying I have not received the check Ashley Palmer responded saying that checks that 4 weeks June 10 2023 send another email Ashley Palmer responded saying that the check was issue on May 17 2023 June 22 2023 send an email stating that I haven t received my check Ashley Palmer responded asking me what is my address June 28 2023 I send another email saying that I haven t received the check On june 29 2023 Siena Cashan email me asking to confirm my address again I send an email on July 1 2023 Ashley Palmer responded July 5 2023 saying that they send a new check July 5 2025 Lara Bone manager send me an email saying that a new check was issue July 11 2023 I send an email saying that I haven t received my check Ashley Palmer responded that the check was issued on June 29 2023 July 11 2023 Lara Bone manager tells that they are going to void that check and send a new one They told me they Can issued an refund to my card on file credit card that they previously told they could not do July 14 2023 I emailed them saying that I haven t received any refunds July 17 2023 I got a check I send an email to Lara Bone manager saying that I got the check She responded saying that the claim was close On July 20 2023 I got a notification from my bank saying that my account was overdrawn I call my bank and they told me that the check that I deposit did not have funds I email back to Lara Bone manager telling her that my bank account was overdrawn because of them and she told that they send the check so I shouldn t have any issue She call me staying that it was a miscommunication issue on MY part and they would send a new check I decline and told them that they need to fix it today She told me that was impossible after I threatened to take legal action she ask me for my checking account information when I ask when I would see the money in the account she told me that they send it immediately but it takes my bank account a couple of days to approve it Couple of hours later she send me an email saying that they send the money I call my bank because I don t trust them Ef trip and my bank tells that they haven t received anything I send an email to Lara Bone and she responded that it takes Ef 2- 5 days to put the money in the account so she lied again I have screenshot if anyone wants them please DONT USE THIS COMPANY

Do NOT book with this company

Do NOT book with this company Took advantage of the global pandemic to steal money from travelers Disgusting

It be nice if they didn t discriminate

It be nice if they didn t discriminate against older people and I think the whole 18 to 35 thing loses them a lot of business and I m married to and older man and it be nice to be able for him to come on your too but he is in his 50s they don t give you what they say the will in advertising

This platform won t allow me to put 0

This platform won t allow me to put 0 stars DO NOT BOOK WITH EF ULTIMATE They are liars and scam you and all they want is your money They do not care about you and will not help you I leave in 30 days and I was just notified that they didn t even book my flight I have to pay for visas and doctor appointments and they can t even bother to book my flight They have one job and can t do that right Go anywhere else Do not use them

I booked a trip with them

I booked a trip with them They cancelled that trip and are refusing to give refunds I don t think I m asking too much to get a refund for a service I never received

SCAM Do NOT book with them You will not go on a trip

This is the absolute worst company and I m pretty sure it s all a scam I booked a trip back in March and found out two months before I was set to leave that they had canceled my tour due to low enrollment Due to their policy I was supposed to be able to be rebooked for a similar date THEY RESCHEDULED MY TRIP 4 TIMES AND WERE UNABLE TO CONFIRM ME FOR A TRIP ALL 4 TIMES They had my money for two months and were unable to rebook me each time despite telling me I would be prioritized to be booked They also kept trying to charge me an extra adult fee every time THEY had to reschedule my trip I absolutely regret not canceling sooner as they took 2-3 weeks each time I rescheduled to inform me that I wasn t able to be booked In the amount of time I spent on hold and calling those incompetent clowns over the course of my rescheduling process I would have been able to book my own trip a dozen times over Fortunately I ended up being able to book a trip through G Adventures at the last minute G Adventures was able to book me and get me a flight ticket in just an hour G Adventures was able to do in ONE HOUR what EF literally could not do in TWO MONTHS EF is literally a scam Don t ever give them your money

I had a horrendous experience with EF

I had a horrendous experience with EF and would discourage anyone from booking a tour with them I was scheduled to go on an African safari in February 2023 Because I am a US citizen a Visa is required to go on the tour When using the link provided by EF to secure my Visa the website said the application needed completed by December 22 2022 One step in the application process was to input the address of the first place you would be staying during your trip This information was not available in my trip portal and customer service told me this information would not be available until January 16 well after when the application was due After numerous unanswered emails and multiple lengthy unhelpful calls EF told me if I couldn t get the Visa it would be my own problem and they wouldn t give me my money back even though they refused to give me the information I needed to get said Visa The final resolution was my canceling my trip and losing half of my money along with the trip insurance This was frustrating heartbreaking and overall a terrible experience

I m posting on here because EF doesn t

I m posting on here because EF doesn t post reviews 3 stars or less on their website which is automatically a huge red flag I just recently came back from a trip with EF and it was so beyond disappointing The only really great thing about this trip was the people I loved my group and I loved my tour director But be warned EF will give you terrible and cheap meals accommodations and flights Starting with the meals EF plans trips in some amazing cities and the food is probably the most exciting part of these cities and a huge part of what makes it fantastic Eating good quality food with good people is what makes any trip or event memorable But the places EF led us to to eat was so awful It was so upsetting and a waste of money For flights from where I live there are plenty of nonstop flights going to where I was going to for this trip EF gave me long grueling inconvenient layovers in some random cities - and this was obviously to cut corners on the flights to keep more of my money All of the hotels were dirty outdated and cheap If I m paying so much money for a trip EF must be pocketing a lot of it Because it definitely did not go towards a good trip You can do as you will but if I could go back in time and tell myself to not do the trip with EF I would do it in a heartbeat Don t say I didn t warn you Just don t let them rob you

They are very much irrational a trip

They are very much irrational a trip cost 1800 and they want to keep 1k for cancelling regardless of the issues you are having Do not book with this company Plan you own trip or find someone else