Eldercareresourceplanning Reviews

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eldercareresourceplanning.org
4.72
67 reviews
Excellent Rating
Based on 67 user experiences

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Rated 4.72 out of 5 by 67 Happy Customers

89.6%
3%
1.5%
1.5%
4.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 67 reviews

Customers report that Eldercare Resource Planning provides expert, empathetic support that simplifies the complex Medicaid application process and leads to successful approvals. The service is described as professional, knowledgeable, and highly responsive, with advisors who are thorough and reassuring during stressful situations. Many clients feel the guidance was indispensable compared to navigating the system alone.

What customers love
  • Helpful advisors
  • Medicaid expertise
  • Professional service
  • Stress reduction
  • Great communication
Common concerns
  • High cost

Last updated 1 month ago

L

At first I was a bit skeptical about

At first I was a bit skeptical about using ERP but what a weight off my shoulders it ended up being Shenita worked with the Business office of my mom s new facility They typically do not take Medicaid-pending cases but they were so impressed with the communication and follow-up from Shenita that they made an exception Thankfully all the incredible advice and hand-holding resulted in getting my mom into a wonderful facility and is getting the care she needs So grateful for ERP and recommend them to anyone who doesn t want to try and piece the process together on their own
H

What a relief

William at Eldercare Resource Planning was incredibly helpful Over a 10 minute call he effectively listened to my needs understood my circumstances and equipped me with invaluable information to help my mother prepare for Medicaid support It has been stressful caring for my mother and dizzying trying to make sense out of medicaid qualification on my own But now after a call with William a path forward is clear What a relief Thank you William and thank you Eldercare Resource Planning
J

Completely Satisfied With This Service

We were assigned to one specialist and then they switched me to another specialist only to go back to the original specialist that was a bit confusing Other than that our experience with ECR Planning was great Liz was knowledgeable and explained things clearly She was organized and responded in a timely fashion She kept us on task without being pesky Their document sharing system was easy to use It was worth the money in having their guidance through the process
Q

The team at Eldercare Resource Planning

The team at Eldercare Resource Planning did exactly as they said they would They helped us to navigate the highly confusing paperwork that was required for our loved one to qualify for Medi-cal What seemed daunting to us was broken down into easy to understand steps I would recommend their service to anyone
M

They are knowledgeable and dedicated

When I contacted this company I was frustrated and hopeless I was trying to get some help under Spousal Impoverishment Protection for taking care of my husband who has Alzheimer I applied through Covered California and the case was submitted to the County but it was denied twice This company fought for me and proved my eligibility I have recommended them to the daycare that my husband attends in case someone else needs help
M

Top Rate service by Mr Shrodes at Eldercare Resource

I reached out at Eldercare Resource Planning for assistance with medicaid planning through the American Council on Aging I received a prompt email and phone call to assess our needs and situation The guidance then provided by Mr Shrodes was exceptional caring and incredibly helpful I feel like I can relax now that I know what to do I highly recommend them
Z

I had an Memory care attorney in the

I had an Memory care attorney in the beginning to help me apply my husband for Medicaid He had his information for 3 months and did nothing I fired him and found Eldercare Resource Planning Mr William Shrodes helped me understand the process and after talking with him I felt I could trust his company Within 2 weeks Denice had the application into DHS I later was assigned to Tiana She also was extremely kind knowledgeable and self directed in my interest I was very happy with the honest reliable and efficient service
R

Eldercare Planning never gives up

We had to place our 94 year old mother into a memory care facility but she had no income except social security We heard about Eldercare Resource Planning and learned after a review of her situation they felt she would qualify for Medicaid It took 7 months due to unique circumstance of our mother s past finances but we finally got approval Eldercare completed most of the paper work advised us on what we had to do and kept the state agency to task They were very thorough and to task They never gave up We never could had been successful without them We highly recommend them
G

Excellent service through a difficult time

We were going through a difficult time with my father in law in rehab and then long term care I was guided through the entire process and given advice on strategies to get my father in law the financial assistance that he needed to maintain his long-term care Everyone was very helpful but our medicaid specialists was helpful and responsive on every step of the way
P

It is really good customer service

It is really good customer service The two associates I worked with Jennifer and Edith were very helpful They explained what I needed to do and what would required of me in the future They went the extra mile and helped with an issue at the very end I would recommend them to my friends and family and if needed would use their services again

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