Eldercareresourceplanning Reviews

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4.72
67 reviews
Excellent Rating
Based on 67 user experiences

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AI Review Summary Based on 67 reviews

Customers report that Eldercare Resource Planning provides expert, empathetic support that simplifies the complex Medicaid application process and leads to successful approvals. The service is described as professional, knowledgeable, and highly responsive, with advisors who are thorough and reassuring during stressful situations. Many clients feel the guidance was indispensable compared to navigating the system alone.

What customers love
  • Helpful advisors
  • Medicaid expertise
  • Professional service
  • Stress reduction
  • Great communication
Common concerns
  • High cost

Last updated 1 month ago

W

Smart customized responsive

I signed up for a Medicaid Benefits Consultation on behalf of my 90-year old mother who is currently in Assisted Living Margaret provided an excellent summary in my initial conversation The consultation with Liz was extremely helpful and she was able to answer almost all of my questions on the initial call If she didn t have the answer she followed up with colleagues or did additional research and got back to me quickly I am very happy I worked with ECR on this important process I have much greater clarity and confidence on the key issues assumptions and risks in our plan Thank you ECR
D

A huge Relief

Working with Cortney made my life so much easier The hoops that need to be jumped through to meet the criteria for Medicaid can be a real challenge Having Eldercare Resource take care of the responses keep track of what was needed when and keep in touch so I knew where things were heading took a huge burden off my shoulder
K

I highly recommend working with

I highly recommend working with Eldercare Resource Planning when you need support to file for state or federal care of your loved one They are professional organized and very responsive I could always rely upon my team to answer questions They were patient with both me and the agencies they worked with whom were very backlogged Eldercare Resource planning navigated the process and brought the approval as we had hoped for It was a relief for me as the process was confusing filled with so much paperwork and emotional I had faith from our first intake call that they would succeed with an approval
S

Everyone at ERP was so helpful

Everyone at ERP was so helpful I had tried to navigate the Medicaid process on my own and been turned down ERP gave me advice on some financial things to change and helped me resubmit My wife was approved right away I could have never done this on my own While the process is expensive being turned down is even more and it was well worth every dime I spent I would highly recommend ERP
C

Money well spent

This was money well spent The company was professional timely in submitting documents and caring during an emotional time
P

The advisor was very knowledgeable and

The advisor was very knowledgeable and very helpful Communication before and after the meeting was outstanding I highly recommend this company
R

They did what they said they would do Made no false promises and were truthful throughout our dealings

From start of Mom s application from one state to another to finish Eldercare was top notch We had a productive prescreen call They guided us through the initial application process then through acceptance In between we had a change of plans from home care to facility care they guided us through that process as well We called on them a few times after Mom had gotten into her care facility even after Mom passed They were always patient considerate always followed up as they said Highly recommend their service They are what they say more
M

Great experience from start to finish

Great experience from start to finish My dedicated team answered all my questions along the way thru the process They helped protect the assets for my mother when we needed to put her husband into long term care
J

Money well spent

Eldercare Resource Planning were able to get both of my parents quickly transitioned from private pay to Medicaid pending when their Medicare coverage ran out at their skilled nursing facility They stayed on their case for for five months working with the local county social worker to get them fully qualified under Medi-Cal with the correct share of cost They were even able to get their Medi-Cal coverage back dated to the first day of loss of Medicare coverage which was a huge financial relief saving my family more than double the cost of ECR s fees just for that one decision alone Initially I was skeptical of their flat-fee and promise to not stop working until my parents were fully covered but that s exactly what they did There were no surprise charges and they stayed fully engaged quickly responding to emails and phone calls and making themselves available for phone consultation whenever I needed it I can t recommend them enough Save yourself the trouble of trying to do this on your own These guys are the pros and their fee is totally worth it
S

Money well spent I would do it again

I can t say enough great things about my experience with Eldercare Resource Planning Our assigned Advisor was absolutely wonderful She walked us through everything She was patient and assuring to us Her explanations were spot on as it took us a little time to understand how this complicated application and timeline worked We could not have done this on our own I want to thank them from the bottom of my heart This was an absolutely positive experience
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