Europeanheritage Reviews

Discover exceptional high quality porcelain tiles at European Heritage

europeanheritage.co.uk
4.34
85 reviews
Great Rating
Based on 85 user experiences

Rated 4.34 out of 5 by 85 Happy Customers

69.4%
14.1%
4.7%
4.7%
7.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 85 reviews

Customers consistently praise European Heritage for its extensive tile selection, fast delivery, and exceptional service. Many reviews highlight helpful staff, reliable shipping, and high-quality products. Positive feedback spans long-term relationships and successful project support. Some minor issues with delivery timing and damaged goods are noted but resolved promptly. The company is frequently recommended.

What customers love
  • Great product selection
  • Fast delivery
  • Helpful staff
  • Quality tiles
  • Quick dispatch
Common concerns
  • Delivery charges high
  • Damaged goods
  • Inaccurate samples
  • Long wait times
  • Pricey pricing

Last updated 1 week ago

S

samples sent immediately

samples sent immediately well packagaed
G

Fast efficient service with good

Fast efficient service with good quality tiles Delivery cost is quite expensive though
V

The products are beautiful

The products are beautiful The staff helpful and polite but the delivery a bit long but overall very good
S

Great customer service when I had an

Great customer service when I had an issue with the late delivery of an order due to Royal Mail and we are now very happy with our product and would definitely consider again for future projects
K

Delivered quickly and without problems

Delivered quickly and without problems Wish all on-line purchases were as easy and successful
M

COLOUR MATCH DIFFICULT

Product was easy to order and arrived fairly quickly Slightly disappointed that the colour chart on line appeared to be slightly darker that actual product
E

The quick delivery and great

The quick delivery and great communication I dropped a star purely because there were two items in my order and they got delivered separately while the same tracking number was provided for both A quick call to to the shop clarified the issue
J

Tiles look stunning

The samples I d ordered arrived well packed and look stunning I will definitely be visiting the website again when my next project begins I gave four stars only because the delivery took a bit longer than I expected but the product itself can t be fault
Y

Communication was good

Communication was good and my order arrived on time There were problems with the delivery onto my property as unfortunately the tail lift had broken There was a difference in the tiles that were delivered and the sample tile which I d been sent Having said all that the company does care about its customers They did their best to rectify and compensate me for the problems I experienced so I would deal with them again
M

Delivered quickly at a good price

Delivered quickly at a good price Only negative was the 1m steel joining strips had been only taped into the cardboard tube resulting in them breaking out during transit All were there on delivery but one was bent I assume when they escaped the tube

About Europeanheritage

Discover high-quality porcelain tiles and expert advice at European Heritage. Our showrooms in Fulham and Ripon offer unique and contemporary products, carefully curated for quality and innovation. Transform your space with our trusted tile selection and design advice. Explore our beautiful and stun...

United States

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