Europeanheritage Reviews

Discover exceptional high quality porcelain tiles at European Heritage

europeanheritage.co.uk
4.34
85 reviews
Great Rating
Based on 85 user experiences

Rated 4.34 out of 5 by 85 Happy Customers

69.4%
14.1%
4.7%
4.7%
7.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 85 reviews

Customers consistently praise European Heritage for its extensive tile selection, fast delivery, and exceptional service. Many reviews highlight helpful staff, reliable shipping, and high-quality products. Positive feedback spans long-term relationships and successful project support. Some minor issues with delivery timing and damaged goods are noted but resolved promptly. The company is frequently recommended.

What customers love
  • Great product selection
  • Fast delivery
  • Helpful staff
  • Quality tiles
  • Quick dispatch
Common concerns
  • Delivery charges high
  • Damaged goods
  • Inaccurate samples
  • Long wait times
  • Pricey pricing

Last updated 1 week ago

G

Suggest using a different carrier due

Suggest using a different carrier due to attitude problem of driver However excellent service from European Heritage
M

Delivery let this purchase down

Delivery let this purchase down Was told not asked to wait in for delivery 8-6 I asked if a particular time could be avoided not a long time - just 1 hour when we had an unavoidable pre-existing commitment and was told no They offered to move delivery to another day but there isn t a single day of the week I can be in 8-6 as I have children that need to be dropped off and collected from school not unreasonable I don t think Caused real stress which seemed totally unnecessary particularly given the value of the order I would expect a reasonable amount of flexibility when it comes to a delivery slot if being asked to wait in for 10 hours If this is not possible then you should give customers a shorter time slot so that they can arrange themselves to stay in more easily
P

Tile samples ordered and arrived fine

Tile samples ordered and arrived fine Follow up call went to a member of staff who was very unhelpful did not know answers and saidf would call back but never did As a result we purchased tiles from an alternative Ca Pietra supplier
J

Tile thickness

The only thing I specified was I wanted a tile max 8mm thick All samples sent are 10cmmGood selection however

About Europeanheritage

Discover high-quality porcelain tiles and expert advice at European Heritage. Our showrooms in Fulham and Ripon offer unique and contemporary products, carefully curated for quality and innovation. Transform your space with our trusted tile selection and design advice. Explore our beautiful and stun...

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