Europeanheritage Reviews

Discover exceptional high quality porcelain tiles at European Heritage

europeanheritage.co.uk
4.34
85 reviews
Great Rating
Based on 85 user experiences

Rated 4.34 out of 5 by 85 Happy Customers

69.4%
14.1%
4.7%
4.7%
7.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 85 reviews

Customers consistently praise European Heritage for its extensive tile selection, fast delivery, and exceptional service. Many reviews highlight helpful staff, reliable shipping, and high-quality products. Positive feedback spans long-term relationships and successful project support. Some minor issues with delivery timing and damaged goods are noted but resolved promptly. The company is frequently recommended.

What customers love
  • Great product selection
  • Fast delivery
  • Helpful staff
  • Quality tiles
  • Quick dispatch
Common concerns
  • Delivery charges high
  • Damaged goods
  • Inaccurate samples
  • Long wait times
  • Pricey pricing

Last updated 1 week ago

B

Brilliant NI service can t fault it

Tiles were at a competitive price and delivery charge was very reasonable for 8 as compared to other providers who were charging 30 for delivery Four tiles were broken on arrival but replacement was sent out by first class post without any quibble Would highly recommend this Company and will use again in the future
A

Good online ordering service

I literally couldn t be happier with the service and buying process from European Heritage I live in Northern Ireland and I m so used to mainland suppliers refusing to supply to NI European Heritage were absolutely brilliant They gave me a link to get an EORI number and I got that within a few hours of applying Then I changed it into an XI EORI again with little effort online and within 24hrs Once I supplied the numbers my delivery was booked and hey presto within 5 days my beautiful tiles arrived safe and sound Brilliant service Thank you
N

Ordered tiles Monday night

I was after a particular shade of Mapei sealant which was out of stock nearly everywhere On telephoning the Fulham branch a helpful staff member confirmed they had that shade in stock I ordered it online on Friday 2nd Feb It was dispatched on Monday 5th Feb and arrived via Royal Mail on Friday 9th Feb Happy with the service I received and I would use again based on this experience
R

Awesome

Ordered tiles Monday night Tuesday morning got a call saying one of them were out of stock Disappointed but it was available in another colour so went with it Amelya was super helpful and everything was sorted immediately Tiles arrived Thursday morning
M

A caring company My ordered tiles

Awesome The Ripon shop were so incredibly helpful and lovely The warm customer service was just fab We were greeted supported and helped from the moment we walked in the door The entire tile selection were quality tiles curated from great tile producers The people were knowledgeable and went way beyond and above expectations to help a very fussy me
M

Victorian mosaic pieces

A caring company My ordered tiles arrived on time but were broken I got in touch with the company and sent them photos and straight away they ordered my tiles again No hesitation I ve now got my tiles intact first class service
A

Excellent Customer Service

Helpful staff with knowledge of the products Samples unfortunately wasn t a colour match to my taupe tiles but nevertheless a brilliant company who did their best to assist going the extra mile
Z

Love the tiles I ve recently purchased

We are so impressed with the customer service at the European Heritage at Fulham A special big thank you to Sam who assisted us with our garden project his expertise and knowledge are excellent Can t recommend this place highly enough We are returning to choose tiles for our bathroom refurb in spring next year
J

Fantastic service from European

Love the tiles I ve recently purchased for my bathroom Excellent quality and great service Thank you
R

Excellent

Fantastic service from European Heritage when I ve needed Mapei grouts silicones easy to navigate and pay on the website with rapid next day delivery Thank you

About Europeanheritage

Discover high-quality porcelain tiles and expert advice at European Heritage. Our showrooms in Fulham and Ripon offer unique and contemporary products, carefully curated for quality and innovation. Transform your space with our trusted tile selection and design advice. Explore our beautiful and stun...

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