Expresswigbraids Reviews

DONT ORDER FROM THIS COMPANY

DONT ORDER FROM THIS COMPANY Business practices are garbage and customer service is terrible

Terrible customer service

Charged for a service I didn t request When I notified the company they made no attempts to rectify the situation

Dis-honest Lace Front Wig Companies

On June 1 2020 I placed a order for 1 Allison 16-18 lace front wig with the company Express Wig Braids I then received a confirmation email that they received my order A while went by and I did not receive a follow up e-mail with the shipping date tracking information I eventualy contacted the company Express Wig Braids com about the shipping date and was given a statement about their websites policies and they referred me to read their policy This happened several more times I was upset because I had paid the company in full up-front yet I could not get a real date as to when the product would be shipped I had paid 200 00 I received on July 20 2020 a rumpled soiled white envelope delivered by USPS When I opened the package I was totally horrified not only was there a very strong odor the enclosed wig was not at all like the wig shown on their website It was not something anyone would wear out in public it had tracks showing in the back and had been hastily and poorly put together Needless to say I knew that I had to take photos to document this sale The experience is one that I hope no one else has to go through Shame on you Express Wig Braids For preying on the very community that supports you Belinda Chalko note photos of product posted on Face Book other consumer website to warn the public

Waste of money RIPOFF QUALITY IS GARBAGE

Date March 10 2023 at 2 44 39 PM PSTTo Express Wig Braids Subject Fwd Order This is DISGUSTING THAT WAS NOT A CLOSURE No I didn t order a full lace I am so disappointed with this I will never ever order anything THIS IS A DISASTER OF A CLOSURE I WILL need my money back immediately Sent from my iPhoneBegin forwarded message Date March 10 2023 Subject Re Order This is not stated in the description that it is not on a wig cap this is a disgrace I cannot wear something that for one does not fit because it is not nothing that will secure it I need to send this back to you where do I send this Sent from my iPhoneOn Mar 9 2023 at 8 59 PM this is their reply to their customer that spent their money thinking it was legitimate HelloThanks for contacting us The information of this unit is clearly stated in the description section You read and agreed that you understood every details of your custom order before putting in your order Kindly note that this order is not eligible for a refund as we didn t send you a wrong wig Regard wrote Please I need a refund the cap is not at all what I thought it would be I just want a refund It just came on 03 08 2023

Buyer Beware Of This Company

I purchased two ready to ship wigs When I received them I returned both of them the next day As long as they send you the correct wig regardless how it looks to you or feel on you you will not get your money back Now you may be able to exchange it if it is approved by them You have to pay to return it and they also deduct 12 from when it was originally shipped to you The wigs I order were extremely heavy to wear This company only communicate through chats texts and or emails When I gave my honest review about each wig on their website they did not post it

Don t ask for any mixed colors They only do plain colors

I asked for the 2tone 1b 27 mixed with the 2 tone 1b 30 color to created a mixed color like the c27 30 that they offer and I had to escalate a paypal claim because they refused to do my order unless I sent them 60 extra dollars 27 30 is made by combining two colors 27 and 30 I just wanted the black at the top the C27 30 or the mix27 30 They told me I was a bad customer and that they encourage customers like me not to order from them Go to their website and check their color options and you ll see them listed

It s still isn t here I ordered

It s still isn t here I ordered 2 13 22 I was told 6-8 weeks today is exactly 8 weeks haven t heard from them except for the two emails I sent inquiring about the wig The customer service is rude but I should have expected it from reading on their website Never again will I order from this company

Heavy

I had received two wigs from them and they were useless Had a very bad smell The parting was awful and looked so fake Poor quality of wigs and they were super heavy definitely prepare to sweat if you wear during the summer This was around two years ago and even though they may have improved their wigs unsure I m not wasting any additional money to find out It s hard to find braided wigs that won t weigh you down I perfer lighter and shorter options now I shop at wow african if I need high quality

Ordered a wig on August 25

Ordered a wig on August 25 2023 Have not received the wig as yet Every time you try to call they send you a text saying that they are with a customer and to send an inquiry They respond days later saying that they will send tracking information but no further information is sent Very poor customer service Would never order from them again XxxxUPDATE -xxxxx Finally received the wig I ordered with a reasonable explanation The wig smelt really good and definitely worth the price The fit was perfect