


Based on authentic user experiences
Savannah N
6730 reviews
N/A
1 year ago
Don t shop here
They haven t been responding to emails I paid for expedited shipping two weeks ago and it s still not here My prom is in a week
Lisa
6730 reviews
N/A
1 year ago
Bridesmaid Dress
My daughter is a bridesmaid in a wedding party coming up in the summer of 2023 The bride ordered the Spaghetti Straps Cowl Neck Tea-Length Bridesmaid Dresses The color is a plum pink The dress came and these are some issues seams were not finished bottom hem is ripped and also sewn with the thread tension to tight so it rolls up the dress is sewn with two different color threads the invisible zipper is half invisible there are so many noticeable flaws in the fabric one notion that holds the strap to the dress is broken We contacted a local seamstress who was appalled at the condition She is charging us 100 for her labor costs - this is so that the dress can be worn for the wedding Because the condition of the fabric and the original sewing job is poor this dress will fall apart if we wash or dry clean it The original cost of this dress was close to 150 We contacted fancyvestido The reply was swift and to the point They offered my daughter this solution 1 20 for us to hire our own seamstress to fix it or 2 buy a new dress from them at 80 My comments have nothing to do with fit because that isn t where the issue was even though it fit decently My thoughts are perhaps find a different company to produce your dream dresses The quality of the dress is poor but the cost of the dress very high This isn t a winning combination
Joy
6730 reviews
N/A
1 year ago
The bad dress worse customer service A china company
The dress we ordered looked nothing like the picture It was a very dated dress Then when I ve tried to return it I have to ship it to china I thought the company was out of California Very misleading Plus they give you the runaround to return it It s not worth it There s a lot of reputable sites this is not one
Keyli van der Vyver
6730 reviews
N/A
1 year ago
DO NOT BUY FROM THIS WEBSITE
I order a matric dance dress and the dress looks nothing like it does on the website it is poor quality and looks like a costume from china town I sent in my own sizings and the dress is still way too big Don t waste your money like I did
Maureen Zink
6730 reviews
N/A
1 year ago
Excuses and more excuses
This company makes excuse after excuse and never takes responsibility for their actions We ordered a dress for my daughter s prom because they promised the dress would be here before April 21 her prom day They only created a shipping label on April 12 but never shipped the dress Creating a shipping label doesn t count as shipping We also paid for expedited delivery The dress never shipped out until April 18 Yet they still failed to overnight it They shipped it regular UPS Now it is passed my daughters prom No dress until April 25 This company will lie just to get your business and blames others when they fail Do not trust them They re unethical Plus I find it sketchy that there is no 1-800 phone number to call for customer service You can only contact them via email and they still don t respond to your email requests Please don t make the same mistake I made Do not shop here
Maureen Zink
6730 reviews
N/A
1 year ago
They make mistakes and more mistakes Awful and untrustworthy
We paid for next day shipping and they shipped it regular Now my daughter is in tears because her dress will not arrive for her prom This company lies and lies again The made mistake after mistake and didn t try to resolve the problem
Maureen Zink
6730 reviews
N/A
1 year ago
This company lies
This company will lie to you just to get your business They promised my daughter she would get her dress before prom We ordered the dress because they promised to deliver before the agreed date The dress was never shipped and my daughter was heartbroken Do not believe this company They lie Worst dress company ever
Christo
6730 reviews
N/A
1 year ago
Purchased a Prom dress for my daughter
Purchased a Prom dress for my daughter for about 200 She didn t like how it looked on her it so I requested a return within the 3-day requirement What they don t state on their website is that a return to China will probably cost you more than the dress you ordered Also you d think that if I as the customer am is required to pay for the shipping I could use whatever carrier I please Nope can t use USPS or FedEx DHL and UPS were both just under 200 to ship to the address in China that was provided Total nonsense Buyer Beware
Maureen Zink
6730 reviews
N/A
1 year ago
Awful experience
Awful experience My daughter is heartbroken She was promised to receive her dress before prom We ordered the dress and we did not receive the dress My daughter is in tears This company does not keep their promises Very disappointed We even paid for expedited shipping Do not trust this company
Em Hawkins
6730 reviews
N/A
1 year ago
BEWARE SCAMMERS
Shipping took weeks finally received the dress and it was nothing like the photos or description Black Strapless Mermaid Sequins Long Prom Dress with Slit Came with straps was not sequin material as described it s a cheap velvet like material with a sequin sewn on here and there They were falling everywhere upon taking from DHL bag Not beading or rhinestones on the bodice They offer 7 day return you have to await a response with return address So I had to get PayPal involved to get that information She then offered 30 to keep or sell the dress Lisa refuses to provide prepaid label and shipping to china is 70-140 Please don t be like me and order trying to save bc in the end you end up losing money even if you can return I m still awaiting refund They need to picture the actual dress they are selling and not pictures stolen from others of legit gowns I wish I could upload the photos of listing and what I was sent nothing close