Vanessamooney Reviews

Don t waste your money on Vanessa Mooney

This company has the worst customer service firstly it took multiple emails to get a reply about returning an item as it is international and I had to pay fees to send back a dress I already paid over 100 for and don t even get me started on the sizing of their dresses this dress size small which is my regular size was fit for an early teen or child it literally would not close around my bust which their website claims it should fit every bust size plus the stitching wasn t good for a dress that values at 175 plus the fabric doesn t feel good quality either After I sent away the dress and paid I have now received a letter to say I owe 94 on custom charges If I had known this I would have just sold the dress Very disappointed in this purchase I will not make the same mistake twice Just don t waste your money on this company they really don t deserve it

Do not buy from here

Returned three items as soon as I received them because the quality was not what I wanted The package was delivered two weeks and I m yet to receive any money back expecting 140 to be refunded I ve emailed the team 5 times over the span of two weeks and have not got a single reply Total scam

Awful quality

This company s items are NOT worth the money you pay whatsoever I really wished I came to this site a long time ago read the reviews and saved my money Customer service was average not terrible for me but their dresses do not feel like high quality their jewelry when you see it on the website looks great but the jewelry I have from them is Claire s quality These aren t even worth HALF of the price you pay It sucks wanting to love a company and you realize they don t care about quality A bunch of wasted money and disappointment

Told me I could exchange a defective dress then changed mind

Paid 175 for a very poor quality dress that started falling apart when I put it on Both the fabric quality and stitching were bad I emailed them asking for an exchange thinking the dress was defective I clearly told them that I had taken off the tags and worn the dress They told me to send it back and that they d refund me I heard nothing back and emailed them and they told me they changed their mind and wouldn t do a refund because I had taken the tags off Horrible customer service to promise one thing and do another Don t buy their dresses or jewelry it is all bad quality

STAY AWAY FROM THIS COMPANY

There should be a zero star for this horrible company They have 0 customer service no one gets back to you I bought a silver necklace had it less then a mouth and all the fake silver is off and the necklace is now BLACK This company takes your money and give you nothing in return i have written to their customer service twice now with no reply DO NOT BUY ANYTHING FROM THIS COMPANY VENESSA MONNEY HUGE RED FLAG

Worst Quality Jewelry

Got a brass cross necklace Looked incredibly beautiful online Looks NOTHING like their promo pictures Cheapest piece of jewelry I ve ever seen PAID 80 for complete garbage Do NOT buy from them

Not worth it

Do not buy from this company if you live outside the US I spent more than double the cost of the item on shipping duties and returns which they do not cover themselves The item came looking very different to the pictures on the website and not of very high quality considering it was 65 It also ran quite small It s not worth the hassle

Terrible sizes wouldn t even fit kids and horrible customer service

I have been eyeing the Elizabeth Dress as it s been quite popular I am on the smaller side so even Brandy Melville fits quite baggy on me Oh my god This is the first time I ve ever run into such a tiny dress and I regularly wear kid s clothes I literally messaged them the day of after seeing some reviews to change my size before they ship out they ignored my email and shipped out my package anyways the day after Then refused to do anything about it saying I have to pay for all of the duties and then shipping to have it returned back to them They also don t offer exchanges outside of the US They have the worst customer service I have ever seen for a brand EVER I genuinely never felt so much disdain for a fashion brand until now

Buyer Beware 100 Scam

I wish I would have looked them up on trustpilot before ordering Definitely a scam They advertise quality With the price point you don t question it Paid 225 for a dress that looks even cheaper than most Forever 21 and Shein dresses The fabric is so thin feels gross and is so cheaply sewn The founder if she even is a real person should be ashamed of charging people 225 for something that probably cost 1 to make If Vanessa Mooney allowed reviews on the site it would be over real quick Love that it s getting called out for being a scam on Free People