Fittedmirrorsandglass Reviews

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fittedmirrorsandglass.co.uk
3.53
134 reviews
Great Rating
Based on 134 user experiences

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Rated 3.53 out of 5 by 134 Happy Customers

42.5%
12.7%
14.9%
14.9%
14.9%
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AI Review Summary Based on 134 reviews

Customers consistently report excellent product quality and helpful service, with very fast delivery often praised. Many reviews highlight easy ordering, good communication, and professional, careful installation. Conversely, recurring complaints focus on delivery delays that exceed advertised times, poor communication during delays, and items being left without proper packaging or safe placement.

What customers love
  • Excellent product quality
  • Helpful driver
  • Easy ordering
Common concerns
  • Expensive pricing
  • Packaging issues

Last updated 2 months ago

M

Great Work

Beautiful mirror arrived as ordered on time and well wrapped and was then easy to fit The team were also then super helpful afterwards 100 recommend
R

Recently purchased 2 large mirrors from

Recently purchased 2 large mirrors from FMG they look great in our rooms and the finish quality was very good for the price You should be aware that delivery times are longer than anticipated at the time of writing due to covid This is obviously not their fault If you are located Outside of the wider London area then their driver goes out once per week and tours the country Delivery days are planned on the Friday prior to shipment the following week Just give them a call and they will be happy to to give you an eta I found them easy to deal with and we are delighted with the end results Will be ordering from them again next time we need some mirrors
A

Great experience

There was a good atmosphere on FMG premises as I came with my first order for glass panes Really helpful staff friendly and knowledgeable They made me feel welcome and addressed my issues with a 5 service When I emailed with a query I was called back within minutes and they gave me every support for my second order that was somewhat complicated FMG came recommended to me for which I was grateful I heartily recommend them further
R

3 orders no issues Really Pleased

We have ordered 2 large mirrors and one small so far from FM G and so far really impressed with the service The website is easy to use There are lots out there that aren t we have discovered delivery times are good and they deliver the mirrors themselves which leaves no issues should anything get damaged Really good all round on our first 3 orders we will shop again
M

Brilliant company to deal with

Brilliant company to deal with Kevin provided excellent practical guidance and the mirror was perfect - exactly as required easy ordering process and rapidly delivered by professionals
M

We ordered 3 x mirrors and had an issue

We ordered 3 x mirrors and had an issue on delivery Elaine in the office was amazing in her customer service and provided a solution before I had even asked The mirrors were re-delivered today and the delivery driver Tony was also excellent and very helpful We understand that things sometimes go wrong and it is all about how you resolve it - you did well so thank you again
Y

I have never met Elaine

I have never met Elaine but what I do know about her is that she understands and cares that her customers get the best service possible My delivery went wrong but rather than settling wIth the usual I m sorry there is nothing we can do Elaine went off and found a solution OUTSTANDING An increasingly rare combination of initiative effort and care FM G will be my first point of contact should I need any future glass purchases Thank you Ps And my mirror is fantastic too
L

Found this company to be helpful in

Found this company to be helpful in there communications there were problems with delivery but not surprising with the COVID-19 situation and possibly staffing problems The mirror arrived in excellent condition and quality I installed it on the same day of delivery Helen gave me an excellent estimate of the delivery day which was reassuring throughout the process
J

Excellent Del Driver

The driver Daniel was excellent going above and beyond the call of duty to ensure that my mirror was properly and safely positioned Many thanks it was greatly appreciated
K

Great service

Great service Had a problem with my order when it was delivered however both the delivery driver and team at the office were very efficient and professional and rectified the issue within 24 hours Would highly recommend this company

About Fittedmirrorsandglass

Bespoke Glass and Mirror Projects

United States

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Frequently Asked Questions

Fitted Mirrors & Glass offers Standard & Low Iron Mirrors, Tinted Mirrors, Antique Mirrors, and Specialist Mirrors.

They offer Standard, Low Iron, Patterned, and Specialist Glass, as well as Laminated and Fire-Rated Glass, Double Glazed Glass, and Glass Splashbacks.

Yes, the company provides custom-made mirrors and glass products, including cut-to-size glass and custom mirrors with various finishes.

Delivery is within 7-10 days of ordering, with a fast UK delivery promise within 10 working days. The company uses its own vans for delivery.

Yes, the company offers a price-match guarantee along with a satisfaction guarantee and free no-obligation quotes.

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About Fittedmirrorsandglass

Fitted Mirrors & Glass: Bespoke Glass and Mirror Solutions

Fitted Mirrors & Glass is a UK-based provider of custom-made mirrors and glass products, operating from its website fittedmirrorsandglass.co.uk. The company offers a range of services including cut-to-size glass, custom mirrors, splashbacks, and shelving, supported by a fast UK delivery promise and an instant quoting system.

Founded on the belief that the right glass or mirror feature can transform a living space, Fitted Mirrors & Glass serves customers involved in home improvement and property development projects. The team has years of experience and works with what the website describes as top-of-the-range machinery for cutting, polishing, and beveling to achieve a professional finish. The company emphasizes quality, fast turn-around times, and a price-match guarantee.

Product and Service Offerings

The site outlines several mirror categories, including Standard & Low Iron Mirrors, Tinted Mirrors, Antique Mirrors, and Specialist Mirrors. Glass offerings include Standard, Low Iron, Patterned, and Specialist Glass, as well as Laminated and Fire-Rated Glass, Double Glazed Glass, and Glass Splashbacks. Customers can request custom sizes and finishes. The website features an instant mirror quote and instant glass quote tool for quick estimates.

Delivery and Service Details

Delivery is described as fast UK delivery within 10 working days of placing an order, with the company using its own vans for 7–10 day delivery depending on location and order size. The company also provides a templating and fitting service, supplies fitting kits, and offers direct-to-door delivery with damage confirmation before leaving. Customers are notified by the driver with arrival time updates.

Customer Feedback and Company Information

The website showcases customer reviews sourced from Trustpilot, highlighting aspects such as easy website navigation, helpful staff, accurate sizing, and reliable delivery. Fitted Mirrors & Glass Limited is listed with a CRN and VAT number, and the site includes links to its Terms and Conditions, Privacy Policy, Returns Policy, and blog, which covers topics like double glazing and kitchen design ideas.

For inquiries, customers can call 020 7737 1430 or email [email protected]. The company states that it provides free no-obligation quotes and will replace products within ten days if a customer is unhappy with the order.