Flexways Reviews

Easy

Easy affordable and friendly Highly recommend

Very helpful with all of our questions

Very helpful with all of our questions and had us in and out

STAY AWAY FROM THESE CROOKS

I rented the car to be picked up in Santo Domingo through Discover Cars and the contract was serviced by Flexways who then sent us to a shoddy back alley garage several miles from the airport which provided an old beat-up car The contract stated we would pay by American Express but the garage insisted on cash or that we must pay an extra 169 We went ahead and paid then requested a refund from Flexways because this was a blatant overcharge Worst customer service ever It is now 7 months and about 20 emails later and I just received a partial refund STAY AWAY FROM THESE CROOKS

Avoid FlexWays

Avoid this car rental company FlexWays Reasons to avoid Unexpected costs Despite booking with full insurance we had to pay an extra 169 for additional coverage or leave a 900 deposit There was also an unexpected 30 fee for after-hours pick-up Wrong vehicle We didn t receive the 4x4 which prevented us from being allowed to use unpaved roads This was particularly problematic as Albania has many unpaved roads Delayed delivery Due to these issues we got the car 1 5 hours late which was very inconvenient

Rented a SUV in Jamaica close to the

Rented a SUV inJamaica close to the airport When I arrived to pick up no SUV available Settle for a compact car which I didn t want but I was already pre paid While driving the vehicle I guess the running board fell off on its own because I didn t hit anything and anything didn t hit my vehicle and I was told I was responsible I paid an extra 70 usd a day for insurance and my rental was only 250 for the 5 days that I stayed I was told the the insurance don t cover the running board that fell off on its own and I m responsible and my deposit of 800 usd would be forfeited which happened So a 250 rental turn 1400 usd and I spoke to the rental company and I m having issues with getting 800 deposit back I wouldn t recommend this place to anyone Vehicle was horrible They are not honest and they are an abundance of fees when you arrive at the facility

Major scam alert

No shuttle to the company until we called then took over 45 min When we got to the office they wanted to put a hold on a major credit card of 1 000 No way We shuttled back to Orlando airport and rented from Payless Then Flexways lied to Priceline and said we picked up the car so no refund Had to call Priceline several times Run screaming away from this company and never ever rent from them Rude men at the counter as well Zero stars

Absolutely horrid

Absolutely horrid We thought we rented a SUV and all of our reservations said intermediate SUV on them but when we got to the rental location not only did they refuse to give us an SUV and give us a Sudan but the multiplied our original cost by 6x I m not even joking and about their extra charges and hidden fees Everything had up charges They weren t even bothering to work with us

Horrible

I was given this through priceline for leaving from tampa airport I have ever heard of the company prior to this interaction Issues 1 Shady communication -- either a number that goes straight to argentina There is an emergency US phone number that is disconnected Then a person would call me from whatsapp When i tried to call back only sometimes would they pick the phone back up 2 far from the airport -- 14 min drive with traffic 3 infrequent shuttle -- the person i had been in contact with from the company via Whats app said to call once i got outside and that the wait would only be 5-10 minutes we waited 20 minutes 4 MOST IMPORTANT ISSUE --- they require you bring a copy of your car insurance declaration We were stuck an hour calling our insurance to get the declaration emailed to us If they are going to operate so differently from other rental car companies they should warn people so that you can come prepared Overall I personally wont be using them a second time around and I hope my review can help you make in informed decision