Fluxfootwear Reviews

Don t even bother

I didn t even get to the purchase part and after reading all of these reviews I am glad I didn t buy anything from them Initially they lure you in by claiming you get 20 off but it is a scam After you purchase at FULL PRICE you have to wait 30 days and they will mail you a prepaid visa card for the 20 off purchase price Huh So I bailed on my shopping cart IMMEDIATELY received an abandoned cart email offering 10 of with a code WELCOME10 That code didn t work Emailed them they casually respond with oh yeah that code is expired Then why did you send me 5 separate emails with this code in10 font offering it for use LOL This company is a joke So many other options out there for barefoot shoes -- purchase from any of them Just don t purchase here Waste of money and time for after reading reviews a really inferior product

Horrible customer service

Horrible customer service no phone number rarely respond to emails Theres no way to actually get anyone to respond from this company What a waste

Stay away

I bought a pair of Flux Adapt Trainers and really loved them so bought a second pair in the same style and same size When they came I didn t even try them on for two weeks because I assumed they would fit When I went to wear them I found they were easily two sizes too large so contacted the company I had to submit photos of tops and bottoms of the shoes to verify they were unworn Then they asked for photos of the size tag inside the shoe and decided that the factory had sized them incorrectly Company then sent me an approved return label I went back to the website and put through an exchange for a different color same style and same size It took forever for the new ones to arrive and when they did they were NOT the color I had chosen and they were 1 2 size smaller I tried them on and lo and behold they fit The color isn t awful and I decided to keep them rather than go through the whole ridiculous process again But I am done with this company

The shoes were incredibly

The shoes were incredibly uncomfortable and the return policy is terrible It s frustrating to see an online brand charge for returns I ended up going to the running store and found much better wide-toe shoes

Company keeps your sales tax on returns

Company keeps your sales tax on returns plus charges 13 to ship back and they charge 3 to insurance shipping in the first place So you will be down over 25 on your original price if the product doesn t work out

Terrible return policy

I was excited to find waterproof vegan sneakers with a wide toe box Unfortunately there s a design flaw--the shoe is too narrow at the top and was impossible for me to get my foot in To return I had to submit photos and there is a special drop-off location the package must be returned to In my case in another state There is also a 13 restocking charge After carefully reading the reviews on their webpage it s clear the 5 star reviews are fake--all came in at the same time with glowing praise using terms no consumer would use Steer clear of this company

Bad Customer Service

I really like the product flux offers but I had such a terrible experience with their customer service Few things happened I exchanged a pair and the exchange for lost in the ether for weeks after received weeks until I reached out The new product they sent me was obviously used with a cut in the lace When I reached out to customer service they were short with their answers and offered a 15 off next purchase or exchange You get 20 off from signing up for email and I was expecting something more than the bare minimum after that experience

Their Instagram store says returns accepted company says NOPE

I purchased a crossbody from their Instagram Storefront where it says 30 day returns are accepted Once I got the order it says ALL SALES FINAL on accessories no returns I emailed the company and showed screenshots where it says on their IG store that I can return it They refused to let me return the item I have contacted BBB because this company is shady