Flolab Reviews

I purchased 2 screen protectorsNanoArmour Best Samsung Galaxy S20FE Screen ProtectorAnd an additional NanoArmour Anti-Microbial iPhone 12 Screen ProtectorThe protector of the Samsung Galaxy S20FE arrived and when I pasted it it did not cover the entire screen as stated on the purchase page The purchase page has an image that says Edge-to-edge but it s not really like thatI contacted the support team and they told me it was because the case is a friendly case But it did not appear on the purchase page I request that they send me an edge-to-edge protector for the Galaxy S20FE The protector of the iPhone 12 was good and really covered the whole screen from Edge-to-edge----------------------------------------------Update 14 11 2021 on what the company wrote Do you mean iPhone SE Or maybe you got confused between SE and FE because I need an Edge-to-edge protector for S20FEIn addition as a serious company I would expect that on the purchase page of the product you will note that you currently do not have in stock shields that are Edge-to-edge for S20FE because I was misled by this information and you wrote in the picture of the product that the shield you sell is Edge-to-edge shield for S20FE----------------------------------------------Update 16 11 2021 on what the company wrote me in the email I spoke to the company by email and they agreed to send me the Edge to Edge shield for the S20FE as soon as it was ready At the moment I choose to give 4 stars and when I get the shield I would definitely love to rate 5 stars for courteous customer service and supportthanks for the service ---------------------------------------------- Update 29 01 2023 After 2 years in which I ve been waiting for a screen protector from end to end and I still haven t received an answer I d like to summarize my opinion for you The shield itself is fine overall but don t expect what you will see on the website I recommend that you make sure that what is written is indeed what you will get I planned to get a shield that is a shield from edge to edge but that is not what happened in realityIn addition the shield itself after 6 months begins to come off the edges and the adhesive weakensIn order to qualify for a new shield you have to pay an amount of no less than 7 95 for shippingWith this amount I can buy 4 screen protectors at AliexpressIn short it is not clear how the shipping price of a product that weighs less than 15 grams is calculatedAnd the company also does not live up to their promise that I will receive a product with end-to-end protection even after waiting for 2 years Apart from that the product is not durable enough and the glue comes out after some time on the sides

I ordered a screen protector over a month ago with express delivery The trackingnumber should me that the shipment did arrive in my country within a week But after that the tracking updates showed that the parcel got send to neighbouring countries I contacted the courier and they told me the parcel wasn t received After that I emailed Flolab customer service and got a reply within a day But unfortunately they couldn t resolve the shipment issue In the end Flolab offered a refund or re-shipment I ve asked for a refund today so hoping I will get that

It says 5 to 8 business days to receive product took 10 when I received the product they sent the wrong item so far this is not been a great experience if you re not a person that wants to wait and deal with slow customer service and shipping times for new product as well as replacement Plus you pay for shipping lol I was suggest looking on Amazon or Best Buy the glass itself seems pretty decent though don t know how good it is until you drop it right the tools they give you are helpful to install unfortunately all I can give them is a two stars because of customer service and shipping times

Extremely slow shipping Similar to a previous review it says they have printed the shipping label but is still on it s way to the distributor this has been the case for the last 5 days given how important it is to have screen protectors on new products this kind of shipping speed is unacceptable

To begin this rating is not about the product itself The product itself gets 5 stars I ve ordered multiple screen protectors from Flolab They are easy to install and work very well And the price is quite affordable compared to their competitors This 2 star rating is due to the less than satisfying customer service experience I recently ordered 2 screen protectors within the space of about 4 days each for a relative One came within the expected period and is hard at work protecting an iPhone with no issues The other order is lost somewhere in the confines of USPS That part is not Flolab s fault Rather it is the fact that when we first reached out to Flolab about the missing package they just told us to wait 7-9 days longer Even after waiting all that time when we reached out again we were told to follow up with the USPS we had already done this When we told them the USPS considered it lost and to please send a replacement Flolab sent it to the original address even though we specifically asked them via email IN BOLD to send it to a different address where we will be when the replacement screen protector hopefully gets delivered If I sound too disappointed it is only because my first two experiences with Flolab were perfect and this third one falls significantly short of that Flolab has done well with their product But it would be helpful if their customer service actually read and understood customers concerns when issues inevitably pop up I hope someone from Flolab with the ability to actually help us is reading this I will be happy to revise my rating upwards if this issue is satisfactorily resolved This also might have been resolved earlier if Flolab had a better social media presence They don t seem to have Twitter support which is kind of a baseline for an online retailer EDIT They do have a Twitter handle iflolab but if you just search for flolab on Twitter StudioFlolab is the first result that shows up iflolab doesn t even show up in the top 10 Twitter search results for flolab Seems like something that needs fixing

The delivery of my iPhone 15 Pro protector is way slower then what it should be according to the estimates I got when ordering I have had my iPhone without a protector for a few days now and sadly I have a tiny scratch in it now Should have just ordered a protector from Amazon that would have arrived in time

Great flolab product but the installation frame for the apple watch completely works against you and once the protector is on you cannot remove it without causing permanent imperfections Now I am already having to use warranty replacement on this product to replace the original will not be using the frame next time as you re better off centering it by eye

The installation tray is poorly designed It installed the protector higher on my phone making the edges of the protector stick out I had to re-install by hand which has ruined the alignment on the sides and has dust marks

Install more difficult than older system Had to replace the screen protector after a month because it scratched easily and became hard to use