


Based on authentic user experiences
Thi Phuong Dung Tieu
6732 reviews
N/A
1 year ago
Order never arrived and NO costumer hotline
I ordered my plant from their shop and have never received them even though I gave a correct postal address They promised me serval times that I will arrive soon but 2 weeks in I still haven t received anything There is not hotline to call The only customer service is via email Very frustrating and disappointing I am still waiting to get my money back
Max W
6732 reviews
N/A
1 year ago
Spider Mite and lower than advertised
Spider Mite and lower than advertised The plant carried white spider mite and the height was 140 cm instead of 160 cm Spider mite are super annoying to remove It takes months And they can also infect other plants which they did in my case unfortunately With this particular plant the height is very important because it grows very slowly So every cm counts Normally plants that are only 140 cm cost way less than 160 cm
Levishon Lewis
6732 reviews
N/A
1 year ago
This website removes 1 star reviews
This website removes 1 star reviews Giving wrong impression to new buyers Few days back I bought a bonsai tree but in few days it started shedding leaves this never happened when bought from a local store I am highly dissatisfied from buying the plant online From Florastore nl
klant
6732 reviews
N/A
1 year ago
This guys are bunch of scammers
This guys are bunch of scammers Be very careful with them I DO NOT Recommend to anyone ordering from them You will be scammed out of your money and never get what you ve ordered When contacted the customer service is not trying to help at all They are incredibly lazy and don t even bother to follow up your order When you ask for the order that never came to be canceled and the amount you ve paid to be reimbursement the only reply you get is that s not possible This website is 100 scam
Christine
6732 reviews
N/A
1 year ago
Scam Company
I purchased 2 eucalyptus plants via Living Social ie I was shipped 2 dry dead plants with a note that said the plants should look dry and potentially drop more leaves due to it being winter The instructions specifically stated to wait 2-3 months for new growth to appear in the spring The time period passed and the plants are still dry and dead I contacted customer service and they said there was nothing that could be done because I didn t contact them within 14 days of purchase How am I supposed know to contact within 14 days when the plants literally arrived with a note saying to wait 2-3 months
Maria Alexandra Pacheco Vieira
6732 reviews
N/A
1 year ago
My experience was wonderful
My experience was wonderful Take some time to receive but the plants were very well treated and packed
S ren Bay Andersen
6732 reviews
N/A
1 year ago
AMAZING
Fantastic Great webside beautiful flowers safe payment low shipping cost I could Follow my flowers by track and trace The flowers came in a strong packing inside the flowers was packed very safe and with could Care I had the feel i just have pickles up in the greenhouse I WILL BE BACK
JG
6732 reviews
N/A
1 year ago
Beautiful healthy plants
Beautiful healthy plants packaged in a very clever way to protect them and excellent speedy service It s the 4th I ve purchased plants from this site and the experience has been consistently excellent
Fifi T
6732 reviews
N/A
1 year ago
Highly recommended - good value quick delivery outstanding customer service
By far the best online plant store I ve bought from I ordered Medinilla magnifica Kokodama hanging pots and Gardenia Good value quick delivery for international delivery didn t expect that and came in excellent conditions packed compact with movement restraints Incredibly impressed comparing general quality and care to other online companies and my Gardenia quality similar price compared to previous 2 I ve bought from another company I reached out via email right after I ordered to manage my own expectations and was delighted with the customer service and response time I really couldn t fault this company and feel it deserves 5 stars Thank you FloraStore and Dank je Rob for the excellent service
Rane Ellis
6732 reviews
N/A
1 year ago
I was so pleased with the quality and
I was so pleased with the quality and care taken in packing of the plants I felt confident to order again My second order was mixed in quality of the plants I emailed photos and wrote of my concern that they might not recover They replied quickly and without any prompting offered replacements Top class service Highly recommend