Unprofessional conduct and lack of service fulfillment
I m writing this review to express my extreme disappointment and frustration with the service provided by FMLA MD and to alert other possible victims I made an initial payment of 49 to start the paperwork process for my fmla as per our agreement However since then I have experienced a complete lack of communication service fulfillment and unprofessionalism from FMLA MD After making the payment I was assured that I would receive the necessary paperwork and assistance promptly 24 to 48 hours after the payment However despite multiple attempts to follow up and inquire about the status of my order I have received no response whatsoever It is deeply concerning that this supposedly therapists office has chosen to ignore my inquiries and has failed to provide any alternative solutions or even a refund for the payment I made This level of unprofessionalism and unethical conduct is unacceptable and reflects poorly on this company s reputation As a customer I expect to receive the services that I have paid for or at the very least be provided with a clear explanation and a refund for the lack of service provided I demand immediate action to rectify this situation including either the fulfillment of the agreed-upon service a full refund of the initial payment for the complete lack of communication and service provision
jessica elizabeth
N/A
Paperwork was rejected by my employer
Paperwork was rejected by my employer And they are refusing to give me a refund Nearly lost my job Horrible experience
Alexis Hercenberg
N/A
They promised to upload my federal form
They promised to upload my federal form in 2 business days It took over a week for them to refuse to fill it out even though it worked with my employer I was fired and double charged from FMLA md It is a scam and do not use
Kit Collins
N/A
Awful service
Awful service Didn t get what I needed in the end and service was wrongfully terminated after they had to correct who they said they sent my official medical records to They literally could have just corrected and admitted their error but apparently they just cancel service once the work is done if they mess up Paid for my paperwork to be done extra even for the specific forms I needed and met with the doctor who was great Then they allegedly sent in my paperwork and refused to send me an official copy which I needed to give to the intermediary company as well to get all this done Finally got an unofficial copy and what they sent in isn t even fully completed They threatened to terminate my service after a staff member said they sent my paperwork to my employer who is not entitled to my medical records and that would be a HIPPA violation I didn t tell them to send it to my employer nor had I seen or approved the form they allegedly sent before they sent it My service was terminated for being abusive or aggressive or arguing when I was not nor could they tell me where or what I had said that was problematic Don t waste your time with this company
Teresa
N/A
I did eventually recieve my refund of
I did eventually recieve my refund of 49 But they still should have not been charging if their CEO quit Really was hoping it could have worked out I could not get into a DR for my fmla paperwork in time and lost my job
Michael Woodruff
N/A
No show doctor
I m sorry to but I m gonna have to rate this service a 1 5 I booked my appointment and paid my money I got a text confirmation an hour before my scheduled appointment Nobody ever showed up to my appointment
Isis Duncan
N/A
I made a payment of 49
I made a payment of 49 during the zoom call I was never informed that I will be paying 49 every week Such a scam don t recommend I rather go to a doctor and pay a copay then to be in bed with them
Isa Molina
N/A
Paid for a consult
Paid for a consult Then Requested a refund for the extra fee they have to fill papers for employer since I never got the papers filled No refund Pay a real doctor cheaper and reliable
RB
N/A
Paperwork was filled out incorrectly
Paperwork was filled out incorrectly and now paying 99 per month not sure what for Nothing about this on their website Update no refund was ever received
DeOnna Lige
N/A
Don t use this site unless you have a mental health condition
I used FMLAnow to get certification for my medical condition They said I had to pay 49 to speak to a medical professional but after that visit they told me I had to pay another 49 month to get the certification and ongoing documentation I was upset about the additional fee but paid it because I needed the certificate After I paid they sent a letter from a provider I never even spoke to a psychologist Turns out they only do mental health FMLA My condition is physical not mental At the bottom of the letter is says This letter is not intended to serve as official medical certification Official medical certification is literally what is needed to get FLMA I sent them a form from my benefits office to complete and they are giving me the run around on completing it I am trying to get a refund now since I cannot get FMLA this way but I can t get anyone over email or phone who can actually do anything All of their responses are generic and completely unhelpful I may just have to dispute the charges through my bank account at this point Do not use this site unless you have a mental health condition
