Friendztravel Reviews

I booked a flight through this agency in November from Tampa to Los Angeles and it was confirmed and all for the given price A week or two later a charge of 2000 shows on my credit card by the Russian Airlines Keep in my I had to show them pictures of my card to confirm the booking and no one else has any info to my card but them I called them and they just denied that it was from their end but now I know not to use this agency anymore as your info will be leaked

I would rate this company zero stars it that was an option This is a total scam company our flights and cruise was canceled due to Covid and we went thru them for plane tickets We have multiple emails from them about they will refund our 1250 00 but we have yet to receive it back They stopped responding to any emails we send and they don t answer there phone or return phone messages We had contacted the airlines and they said they had returned the funds to Friendz travel for our refund it has been a year and a half and we still have not received a dime of it The cruse line had refunded us but not this scam company I have received multiple emails to change my review because there must have been some mistakes on my part or it s must have been a different company but it wasn t I have all the emails and bank statement say it is the correct company S Soliz

Update on our refundGood Morning as of 10 07 22 we have not received our refund as was stated would be refunded in 7 business days that would have been 10 04 22 we emailed Gaurav Marwarh at Friendztravel support again that is the person we have been emailing with to rectify this matter and the response was it was processed on there end and it will be there by the weekend it is our bank statement hat is holding it up Today is 10 07 22 and we called our bank and they let us know that there is no refund or money that is pending a deposit into our account We have now contacted our attorney because we are out of options to resolve this matter any other way We will keep you updated as to the progress for this avenue to have our money refunded to us that the company has acknowledged they owe us back Ronnie and Sandra Soliz

The positive comments below have the same grammatical errors and writing style It is obvious these guys are creating their own reviews There are a lot of people complaining about being conned and six months later I am still fighting them through the credit card ABTA and trading standards to get my money back Please don t risk interacting with those guys it is not worth it These guys are con artists Have been charged undue costs of nearly 300 after refusing to refund a flight that I cancelled to hold credit and they are requesting an additional 175 to access my credit - none of this was communicated with me It is all illegal - checked with the airline citizens advice and credit card Don t purchase flights through them If you have report them to your credit card fraud team the ABTA Association of British Travel Agents and ATOL To report them quote their parent company Alfendo Ltd and JTA Travel Never pay in cash Just don t buy from here

Complaint not dealt with When I booked online I entered my credit card details but later changed my mind when they called to confirm payment Despite the ridiculous rigmarole of sending a picture of my alternative card they still debited my original credit card causing an international fee I have tried numerous times to complain been pushed from pillar to post They said to refund me charge the card I wanted to would take 6 weeks so agreed they would just refund the international fee I asked to confirm in writing respond to my complaint I m still waiting I 1st called them in June my last contact was in August I m also trying to arrange assistance for my father at the airport have been assured its on the booking but they haven t asked me a single question about what his needs are so have very little faith that it has indeed been arranged In future I would rather pay more for the flight than waste my time effort dealing with this company

They will lie about the fees they charge and present them as airline fees that has happened to me and others as below They will introduce more fees bait and switch after you agree to continue dealing with them Don t trust these guys with your money Their poor English terms and conditions are vague on purpose Do not book They will not give you the ticket or access to the money you paid Go elsewhere or if get bitten make sure you write a review to help others

After sending your card info FriendzTravel employee will call you saying the tickets are not available anymore and are now much more expensive Illegal predatory sale with bait and switch

We booked airline tickets from Friend Z Travel to depart on the 3rd of April 2020 round trip to Orland Florida for two passage cost 782 80 American Airline said that they would refund 411 00 of the price that what they sold the seats to Friend Z Travel for but the Friend Z people would not refund the difference of 371 80 they will only give a voucher that we need to use by the first of the year Friend Z Travel is not so friendly so in the future everyone please be careful of who book travel arrangements from

Hi another update on my refundI have left multiple emails to Garry the rep at support friendstravel and there has been no reply or refund deposited in our account This company is a joke Update in a few days Ronnie and Sandra Soliz

They are emailing me FOR MY BANK ACCOUNT DETAILS for a refund 3 YEARS after stealing money from my bank account DON T GIVE YOUR ACCOUNT DETAILS TO THESE GUYS THEY ARE SCAM ALL GOOD REVIEWS ARE FAKE WRITTEN BY FAKE ACCOUNTS TAKE YOUR MONEY ELSEWHERE