Furnituredirectuk Reviews

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Anne Howard

1 year ago

Poor quality

I could not find anywhere on the website that what I ordered was flat packed My grandson who is 18 and we ll experienced in assembling flat pack furniture said it was not well made and holes were not aligned right However the narrow chest of drawers looks okay now it is assembled but it is not very robust

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ALAN AUSTEN-VINCENT

1 year ago

The actual delivery was great and the

The actual delivery was great and the people who delivered were really helpful I had to chase the order several times the furniture we bought so far is great apart form the fact the the zips for the cover on one of the chairs has broken will ring tomorrow to chase up as we didn t know until we put it together

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ELIZABETH WOOD

1 year ago

Just ok

after ordering I had to follow up to see if order was being processed and was then given deliver date Bed arrived when arranged Driver was very helpful and we felt for him as his delivery round was huge Bed is a bit flimsier than anticipated and wooden frame was damaged We noticed this after driver left and we ended up fixing it ourselves

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Guest

1 year ago

the bed is beautiful

the bed is beautiful it took a long time to be delivered but I was expecting this as this was over christmas and new year periodmy only concern the draw in the bed was not fitted with appropriate holes equipment it was pretty much at the end of assembling the bed we figure out a solution but would advice the maker to review the bed car drawer

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Silviu Badiu

1 year ago

Product and price ok but delivery very

Product and price ok but delivery very awfull Got four intervals in four different days that weren t even attempted even if I was on premises Support very bad aswell No flexibility at all regarding interval delivery In the end up they left the package in front of door without me having the posibility to check it Fortunately the product was undamaged I would not order in the future

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Pea

1 year ago

Bought and money taken but out of stock

Item on website said is available for next day delivery so bought as my mother needed a day bed asap because if knee operation Purchased then was told item is out of stock and will be delivered in 3 weeks Called to ask on date they gave me to see when in stock only to be told item wouldn t be delivered until April Website needs updating when items not available Not a great experience

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Amanda

1 year ago

Nice item but shame about the delivery

Nice item but shame about the delivery issues I phoned twice to get an update on a delivery date Each time I was told I would get a call the next day I didn t When I finally did get a call they said they d deliver in the afternoon and confirmed it would be after 1pm But they turned up at 11am instead when I was out I don t think I ll order from Furniture Direct again Not worth the hassle

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SC

1 year ago

Really long delivery

Really long delivery but happy with the table when it did arrive

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LynJ

1 year ago

Contact with Furniture Direct

Contact after placing the order was sporadic and needed a lot of prompting to check the progress of my order

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Kate

1 year ago

Time for delivery was a really large

Time for delivery was a really large window anytime after 2pm and the furniture wasn t delivered until 6pm there are a few scuffs and marks on the draws which were packaged in the middle of a package so these must have been marked before packaged

Rated 3.61 out of 5 by 137 Happy Customers

Poor quality

The actual delivery was great and the

Just ok

the bed is beautiful

Product and price ok but delivery very

Bought and money taken but out of stock

Nice item but shame about the delivery

Really long delivery

Contact with Furniture Direct

Time for delivery was a really large

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