Furnituredirectuk Reviews

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furnituredirectuk.net
3.61
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.61 out of 5 by 137 Happy Customers

43.8%
14.6%
14.6%
12.4%
14.6%
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T

I bought a mattress from this company

I bought a mattress from this company and there was a mix up with the courier and the delivery was missed The company tried really hard to re-arrange but i wanted a refund based on the poor reviews i ve read The company refunded my money in full with no hassle I do not know what the quality would have been but am happy that the refund was made in a timely manner
C

Pleased with our purchase

We are extremely pleased with our new mirror and it looks great Unfortunately we were initially sent the wrong one from our order but the exchange was managed swiftly and smoothly I would buy furniture from here again in the future
T

Table great value and quality

Table was exactly what we were looking for nice finish to our dining room
A

I ordered a Julian Bowen storage bench

I ordered a Julian Bowen Davenport storage bench in September and waited until December before it was available for delivery Furniture Direct were helpful whenever I called and were accommodating with my delivery time However the only flaw for me was that the item was advertised as fully assembled which is why I chose it When it arrived it was flat-packed and needed to be assembled from scratch which I wasn t too happy about The allen key supplied with it was not a good fit for the screws at all and luckily I had my own tools so was able to use these instead Also the instructions say that it needs two people to put it together and I would agree that it s too heavy for just one person to assemble on their own Once assembled the storage bench is lovely and fits perfectly within the space for which it was ordered
M

Good Customer Experience

Had to chase a for delivery date but replied promptly then turned around quick Very good overall service price was competitive too Based on my experience I would recommend and use again
L

Great prices

Great prices delivered on time Only issue was with delivery which the driver said was a doorstep delivery and then dropped at the wrong door - my husband was home alone and asked for the delivery to the front door instead they left it at the back where we had stairs and it had to sit there till my husband managed to get someone to help him lift it into the house - glad it wasn t raining
E

Mattress delivery

The delivery men phoned as expected and arrived at the time stated Unfortunately they didn t wear face masks which I felt they should have done and where they put the mattress down outside the plastic got wet and muddy I had to clean this off after they had left
C

Apart from not phoning to confirm

Apart from not phoning to confirm delivery date as they said they would I do not have any complaints Once confirmed delivery was timely and drivers polite I am very pleased with the furniture and I am thinking of ordering another piece from Furniture Direct
L

The product is excellent

The product is excellent Packaged extremely well The only down side was the lack of information about when I could expect my order I am very happy with my purchase
S

Product arrived on date and time as

Product arrived on date and time as promised Well packaged but instructions to assemble not entirely clear it would have been helpful if the pieces were numbered along with the item list and clearly identified so that you knew what piece went where Got there eventuallyProduct looks great

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