Furnituredirectuk Reviews

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furnituredirectuk.net
3.61
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.61 out of 5 by 137 Happy Customers

43.8%
14.6%
14.6%
12.4%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Furniture Direct

Delivery was delayed due to covid but FD were helpful and tried to get items to me as quick as possible Items delivered were well packed and protected and are good quality Not the easiest furniture to assemble but there are a lot of items to piece together and the instructions are good
S

Great Prices Delivery Times

Fantastic prices and delivery was ahead of quoted timescales of 2-3 weeks Would have appreciated some more communication more advanced notice of delivery 1 day notice however the delivery on the day went smoothly the driver called 45 minutes before to confirm delivery
J

This is very good quality

This is very good quality Only issue is getting the drawers absolutely square but at least the fittings provided allow the drawer bases to be solidly located once squared up other drawer units I ve assembled have not actually had any such fixings so that s a positive Excellent quality drawer runners Cabinets very solid once fully assembled
E

Great customer service

Great customer service would definitely recommend
L

The product is extremely high quality

The product is extremely high quality The item was very well wrapped The only down side was the lack of communication from both the company itself and the courier as to when the item would be delivered I had to chase the company to find out and wasn t updated and then one day it just turned up Luckily I happened to be at home
S

Good product at a great price

Good product at a great price well packaged would have been 5 stars if the delivery period was shorter
V

Whilst we recieved parts for two

Whilst we recieved parts for two different wardrobes the staff at FD were amazing and couldn t have been more apologetic or helpful in rectifying the situation We are super happy with the wardrobe we ordered and despite there being an issue because of their great customer service we will definitely buy from them again
J

Pleased overall

Bought 2 bedside cabinets with which we are v pleased They were slightly complicated to build even as an experienced flatpack constructor but good quality Would have liked an option to track progress of order but e mails were responded to quickly and everything progressed as stated Would just have liked easier way of tracking
K

Just Received

Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class Barry Ian Went out of their way to get the delivery into our house safely which was far from easy Extremely courteous and helpful throughout Will review again once packing opened up but until this point service has been excellent
J

Recommend

Just made my second order with this company staff and customer services are very helpfull kept me up to date with my last order which took longer than usual and offered me a discount with my next purchase

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