Futurebiotics Reviews

Worst customer service anywhere

I have been buying their products for 30 years No issue with product at all Recently I ordered a bottle of Pressure Lo and paid almost 10 dollars for Priority Mail shipping as I live in Alaska It should have arrived in 3 days It did not arrive on time and I could see from the tracking number that it had been sent slow boat ground shipping to Alaska I complained by phone to customer service and a rude young woman argued with me about it I emailed several times and got short rude replies I filed a complaint with PayPal and they decided in my favor and refunded all my money Then I got a rude email from the company demanding that I return the product if it ever gets here What So they can sell that bottle to someone else Incredibly bad customer service This company needs to fire Josh J who is the Customer Service Manager He was really rude to me and so I filed a case with Pay Pal Pay Pal decided in my favor and refunded the entire amount and closed the case Mr J continued to email me and acted like I was his subordinate He tried to argue with Pay Pal but got no where Absolutely the worst customer service ever One of the stipulations of using PayPal is that you have to honor their decision or they can prevent you from using their service Futurebiotics needs a new customer service manager and soon He will ruin their business