Galaxycon Reviews

I paid for a celebrity photo op

I paid for a celebrity photo op 70 total The lines were so impossibly long that most people did not get to use their ticket This company is impossible to reach they plain stole my money

Sketchy people

They said it will take two weeks to get my item to me It took THREE MONTHS Every time I emailed them to ask what s the update with my order they kept blaming the post office when really they never sent it for MONTHS A sketchy couple run this company Do not give them your money If I didn t pester them they would ve never sent me my item

Wasted my BDay going to this show

This review is from someone whose been attending Conventions for 45 years I arrived on Sat 3 25 23 at the Richmond convention center to find no parking attendees had to hope not to get a ticket while in the con most parking was 2 hrs long in the area I finally found parking and walked to the Convention cntr at 12 15 pm to find the line was circling the building not once but twice When I finally got in I was looking at complete chaos one person directing folks to table to get their badges but no line to get in people at the tables screaming to get attendees attention One person working info table handicap accessibility From there it went down hill the hall was 70 celebrities and photo ops with no line control no control at all A total of 3 comic book sellers and item from tea sales to anime weapons to having the military there Lastly I tried to get a refund for both or one day was told that tickets are non refundable if the show had been worth it i wouldn t have asked but by refusing to give refunds it shows exactly what the management of Galaxy Con wants So to all those who want to attend this is a celebrities show not a collectors con or comic con this show is all about what actors or celebrities they can get Second if you like chaos lack of control and lack of concern for its attendees you are at the right show and finally while there were comic creators this is not a comic con

Never buy anything from here

Never buy anything from here They are a third party and not responsible for the celebs signing anything any issues and you are screwed no refund

VIP PASS NOT WORTH IT

To Whom It May Concern The panel for The Vampire Diaries and the panel before that was handled horribly I had purchased VIP passes for my niece and me specifically for seeing them and getting first entry into their panel My niece and I were the first people in the VIP line for entry to their panel The room was not cleared which ended with my niece and I sitting in the back of the panel General pass holders entered during the panel before There should have been some sort of procedure followed to ensure that the room was cleared before allowing VIP to enter There should have also been a designated section for VIP seating This is the last time I ever waste money purchasing VIP and not being able to get my money worth The price of the VIP passes are not worth the benefits it comes with This will probably be the last Galaxycon that I spend my hard earned money at VERY DISAPPOINTED VIP PASS HOLDER

2024 s Saturday was the worst

I ve went to this convention for 3 years now and by far this year was the worst The line to get in was confusing and all over the place and the signs didn t help We waited for 2 hours JUST TO GET IN But once you do get into the building it s packed to the point where you can t move Not only that but cellphone service is nonexistent Even if you have a new phone with a good plan you can t call ANYONE No texts no calls your phone may as well become a brick Not only that but this messed up the vendor s experiences as well because their card readers also suffered as a result My god what a mess Not worth 60 in the slightest

Treated badly

Absolutely horrendous customer service A celebrity I wanted to meet canceled a few days before convention and I figured it wouldn t hurt to ask about a possible refund But the nasty response that I was given was seriously offensive At least the photo op and autograph gets refunded but really they need to learn manners there I ask simply is a refund possible if the guest i was traveling to see cancels All they had to say is no sorry thats our policy the fine print states no refunds and we would still love for you to come and not we get this all the time and is why we don t give refunds you should have thought about this in advance of purchasing your ticket this isn t a one celebrity show you know Seeing all the other poor reviews show how disrespectful they appear to be to the people paying them their customers It really turns me off from ever trying this convention again and will stick to my usual ones

Terrible business practices

Terrible business practices A simple transaction of sending an art print to an actor to have them personalize and sign for me and then ship it to me has been a months long headache that still has yet to be resolved Have a question as to why it s taking so long They blame the post office covid lack of staff too many orders etc There s always excuses but never any resolution They even shadily printed a shipping label for my order to make it look like they ve shipped it but over two weeks later it hasn t been dropped off at the post office They are still holding on to property I ordered and was charged for three months ago

Was my first time at this con

Was my first time at this con Never again The line to get in was all over the place Only one door to access Getting badges was terrible I ve been to other cons before and this one had way too many people Finding parking spots was horrible I can tell they sold way too many tickets I was standing in line to meet celebrity and one of the volunteers became very loud and aggressive because they saw me with my phone out while I was texting They thought I was going to take a picture Wi-Fi didn t worked for vendors People were lined up at ATM machine because everyone had to switch to cash and then ATM machines began misbehaving