Gcash Reviews

Why are they still allowed to do

Why are they still allowed to do business Worst customer service you can imagine Verifying an account still not done since February 50 tickets They say we are glad to inform you your account is verified Nothing done kept sending screenshots that they are lying Shut this company down asap

very bad i send 12k plus pesos from bpi

very bad i send 12k plus pesos from bpi gsave to gcash last august 16 until now i havent received in my gcash number i report this matter gcash just giving memore stress coz instead make solution they make it longer by giving wrong response it was stated last august 16 2 days maximum the money will be refunded to me who pay my bills that money i send is for due date payment they dont accept allibies instead give me bad record and interest payment beside this was 2nd time experience before my 33k didnt arrive too it took almost 3 days they should fix this it is stealing from people own hardworks money to feed and use for the family

Customer Service is a joke

Customer Service is a joke No In fact the whole app is so frustrating Once you try to reset your account s unregistered MPIN you ll certainly get a pop-up that says Something went wrong Know that if your account is unregistered there is a guarantee you won t access it if you forgot its password I ve tried submitting a ticket but no help Customer service cant even answer my isues Theres even no solution to this issue that can be found in the official website despite its mass occurrence on different devices If you want something that is more efficient for your time and secure with your money online Gcash is NOT the app for you It may have lots of features but the app itself is nothing compared to others that are legitimately confident with ther users And let s not forget he fact that the app will most likely crash or cloe by itself even when you re in a secured device or even a network Can t even get a grip of how much issues ive encountered with this app Best of luck to you peeps that are still into joining Gcash Lets hope they ll hear our cries and dix this issues for you to not encounter this in the future

Gcash is ridiculous

Gcash is ridiculous They can t provide immediate resolution of my money that has been takin out in my account without my authorization minutes only after i cash in using my online banking my money is gone The information of the number whereby my money has been sent out is infront of their eyes only system But keep repeating the same automated system message Ridiculous service until now no resolution provided This incident is since sept 2 And it s sept 27 already i can t get any solid information from them

Imposing a lots of fees

Imposing a lots of fees MAYA is best than GCASH

Forget about this Gcach verification failure always

I m not surprised Gcash has the worst rate ever possible here I as a foreigner in the Philippines did my best to get fully verified to fully use this service for payments and I did it at least some 20 times It just doesn t work whatever I tried And I m professionally from the field of IT internet Believe me If I m as a computer savvy couldn t pass this verification due to constant errors without explaining what is the error trouble exactly usual users definitely can not do it I m deleting this application

2500 Losts and not provided- System error Oct 18th 2023

I sent a friend 2500php from my Bank account to her Gcash account not the first time on Oct 18th 2023 It NEVER arrived Gcash was contacted the same day to be told there was a system error and it would be sorted out within a week Its now Dec 20th and it still has not been forwarded to her after 5 or more chase ups Nightmare company that hides behind dumb question and answer customer service not one human in site

INCOMPETENT AND USELESS HELP SYSTEM STAFF

Problem occurred 24Dec 2023 and remained unresolved to date 05Jan2024 after multiple attempts to login verified account 4 years active After 3 help tickets and empty promises of resolution I still have yet to get a resolution Help system should be renamed Delay and Ignore Staff is completely incompetent and useless Giving one star is being generous