Gdecor Reviews

G Decor Home | Hardware, Glassware, Candles & Gifts

gdecor.co.uk
3.78
120 reviews
Great Rating
Based on 120 user experiences

Rated 3.78 out of 5 by 120 Happy Customers

50%
16.7%
10.8%
6.7%
15.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 120 reviews

Customers report fast delivery and good product quality, with frequent praise for attractive items and responsive service. Many reviews highlight reasonable pricing, careful packaging, and effective issue resolution. Some recurring problems include damaged shipments, website search limitations, occasional quality defects, and stock inconsistencies. Overall, the buying experience is generally positive despite isolated fulfillment issues.

What customers love
  • Fast delivery
  • Great product quality
  • Easy ordering
  • Helpful customer service
  • Good value
Common concerns
  • Expensive pricing
  • Damaged goods
  • Poor customer service
  • Wrong items sent
  • Website issues

Last updated 14 hours ago

L

Placed my order 10 days ago and still poor deluver

Placed my order 10 days ago and still waiting for it to arrive time stated was 3-5 days
C

Goods not checked before despatch

The metal ceramic doorknobs arrived promptly but on one of the knobs the ceramic insert has fallen off To stick it back on I will somehow need to remove the hard thick residue of glue Obviously the goods haven t been checked by the person packing them
C

good and bad

My first order was faultless and the product was excellent But my second order wouldn t go through because of website problems so I had to order by phone Unfortunately whoever placed the order had the right description but transposed 2 digits of the part number so I was sent the wrong part I returned it explaining the problem only to be sent the wrong part again After further communications I got the right part but the invoice cost was increased The ceramic parts are excellent but the ordering system can fall apart
M

Encountered a problem but promptly resolved

My order got lost due to a system glitch However once I rasied this as an issue it was promptly resolved
J

Colour not grey

These ceramic knobs are excellent quality But are advertised as grey they are more beige than grey
C

The quality of the product was not

The quality of the product was not great I probably should have returned but the service was swift and efficient
S

Communication needs work

Products are fine but their communication is pretty poor 2 weeks after ordering I got an email to say sorry we ve been closed for the past 2 weeks and just to let you know your item might not be ready to go for another 6 weeks too I got in touch with them about it no reply so I sourced the handles elsewhere 2 days later I got an email from them saying the handles had been sent Now I have 2 sets of handles no big deal but like I said poor communication
M

Whilst happy with products the

Whilst happy with products the packaging was awful Not carefully packed at all thankfully the contents wasn t damaged
C

Lovely candle not so good now out of

Lovely candle not so good now out of stock Doesn t smell either Primak ones smell nicer I don t knownits even burning supposed to be relaxing
S

Beautiful product but better cust service would be appreciated

The kitchen cabinet knobs are beautiful and arrived very promptly However minutes after placing my order I emailed requesting a small change of design to my order I didn t get a reply and the change wasnt included in my parcel Otherwise this would have been a 5 star purchase

About Gdecor

Explore G Decor Home unique collection of home decoration, hardware and home designed interiors from ceramic door knobs, hooks, handles, candles, glassware, mugs, photo frames, gifts and more

United States

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