AI Review Summary
Based on 120 reviews
Customers report fast delivery and good product quality, with frequent praise for attractive items and responsive service. Many reviews highlight reasonable pricing, careful packaging, and effective issue resolution. Some recurring problems include damaged shipments, website search limitations, occasional quality defects, and stock inconsistencies. Overall, the buying experience is generally positive despite isolated fulfillment issues.
What customers love
- Fast delivery
- Great product quality
- Easy ordering
- Helpful customer service
- Good value
Common concerns
- Expensive pricing
- Damaged goods
- Poor customer service
- Wrong items sent
- Website issues
Last updated 1 day ago
H
Harriet Evans
Never delivered my goods and do not reply to emails
M
MRS VIPAN SHARMA
The products not in stock and delayed
The products not in stock and delayed my home project Trying to make things good with them
M
Moira Ramsay
They cancelled my order twice without
They cancelled my order twice without notice
L
Lynda Hall
I have not received my door knobs yet
I have not received my door knobs yet and it has now been 7 days 5working days
M
Mrs Bryony Macdonald
Disappointed ey sent the wrong item
They sent the wrong item it was for someone else I tried to call them 3 times and have emailed them and they have NOT replied very disappointed
L
Lauren Warden
Refunded my order with no explanation why
Did not inform me why I was refunded for a door handle I bought Just sent the money back to me with a refund invoice No explanation why Emails went ignored
M
Micky Potts
Handle broke off in ladies hand cutting
Handle broke off in ladies hand cutting her company not interested handle lasted about 6 weeks
S
Sue Bullard
I ordered 8 blue and white knobs for a
I ordered 8 blue and white knobs for a cupboard I received 8 light blue and dark blue knobs with no white on them at all I sent photos and asked G Decor for a returns label they refused saying I had been sent what I ordered They said I could have a refund if I paid for the return - I had already paid 3 99 for delivery Misdescribed goods and a company unwilling to accept that Appalling
J
Jan Randall
Very disappointing
I have been asked to complete a review but as yet have not received my items ordered It has now been 2 weeks I have tried contacting G decor but the mail box says it is full and no one answers my emails There appeared to be no stock problem when ordering My money has been taken out I would not recommend this company and will be cancelling my order So disappointed as the products looked lovely
C
Customer sarahms
Shocking customer service
Shocking customer service I ordered 24 drawer knobs 3 packs 6 of the knobs are wonky I have tried to contact the company numerous times now for the past 3 weeks and they are not responding They say to contact their customer service department via email but I have many times and they are not replying Be warned Will not be ordering from them again