AI Review Summary
Based on 73 reviews
The majority of reviews highlight Genhost's affordable pricing, excellent customer support, and reliable service quality. A smaller subset of reviews reports severe issues including slow speeds, account suspensions, and poor support. Overall, users emphasize cost effectiveness, 24/7 support, and high uptime.
What customers love
- Affordable pricing
- High uptime
Common concerns
- Account suspension
- Poor uptime
- Slow servers
- SSL issues
Last updated 1 month ago
H
hardik joshi
We have excellent experience with fast growing web hosting company Genhost in with zero down time quick support easy ordering and response a number of all contact ways i e ticket call whatsap email etc providing all whatever is claimed on website also welcome suggestions to keep improving things overall good one
S
Sateesh Kumar Chinigepalli
One of Best Affordable Reseller Hosting
Best web hosting servers with excellent service
G
Gokulnath Prasad
Best Webhosting Site
Excellent hosting company with unbeatable rates and awesome support services
A
AgaMudayar
Genhost is a best hosting providers
One of Best Affordable Reseller Hosting with Whmcs in marketAffordable Pricing and Support
I
Israel Apeh
good support team and best service
Genhost has a good customer support I have satisfied with their services
M
Mukesh Bhathani
Great customer service
To Be honest With My Experience They have an Great support and service qualityAt the time was purchase i was panic while seeing some negative reviews but i have an taken risk to try them and they are best and goodNow Im relaxed and I Trust Genhost for My business Good Uptime and Support from their Team
S
SKM Groups
My Exp With Genhost for Now Good
Honestly I am highly impress with the speed of response i have been getting from the support team of genhost if i send support ticket and i copy genhost whatsapp number within minutes they would give feedback sometimes i wonder if they sleep at all because their support is 24 7 and very timely I love genhost in
S
SKM Groups
Very Supportive
Great customer service Swift response time especially on sensitive issues
S
Shanmuga Agencies
Hey All This is Sr Tech support agent
Hey All Well before Getting services from genhost i have seen Mixed Reviews in various directory about their service and support anyways i have risked myself to get an service Alpha Reseller from them as they do have 7 days Moneyback Period so incase of issue i can raise refund from their Team Let me share you my Experience with Genhost Servers and Support Team1 I have made the Purchase on 13 Aug 2019 Alpha A1 plan included whmcs free I got the whmcs license after 4 hours from purchase as they said the order needs Sr Team approval but i got the Valid license Not Pirated Nulled that i can verify officially in whmcs com2 I have Hosted About 13 cPanels like Wp Ecommerce and Normal PHP Based the speed is good as they promise 3 How about the Performance Yes The server load like to be Good and Normal but sometimes its goes Up like 10 to 12 but its an common thing in shared environment as it may vary anytime and it can be optimized by the system admin 4 How about Support System They do offer various support like Livechat Whatsapp Call and Ticket Support I have contacted them Over whatsapp they have an good response time and for minor issues they are fixing it in their whatsapp support system For Major things we need to open up a ticket and it take upto 45 min to 2 hours to get solvedThis is my review after using the service for 6 days and Still now i didnt got any issues WILL ADD MY PERSONAL EXP AFTER USING 15 DAYS FROM NOW 19 Aug 2019 6 Days Exp is Excellent i can give 5 Stars to Genhost
I
Ishwarya Sudharsan
Good Service
Hey All This is Sr Tech support agent from Ans Inc i was having genhost Master plan over 3 Years and Their new US plan from past 8 months and i was very much excited to use their service and their tech support are awesomeLet me say onething their support or staff does not ask me to give good review i was randomly checking the pages and got some negative reviews and i got an question why these guys had such negative comments and i have realized that the peoples who dont have proper knowledge about the servers firewall and tech i can see most of them say their server was down all time we are giving hosting nearly to 150 customers if their servers are down how we can successful continue with them for years till now so this is totally an fake thing or those peoples are giving fake reviews or may be an IP blocked on the firewallIP block may happen for any cases like failed logins or Too many connections abuses even i have faced that and i have contacted their support to get it unblocked on time and they do offer Unblock plugin which can be done by yourselfI dont know if genhost is watching these pages because im unable to fine any replies they made for negative comments hope they are busy with their customer sales and supportAs from my end im an happy customer and i love to work with Genhost Dont panic of negative reviews you can trust them and they ll assist you
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