Genhost Reviews

I will be honest Genhost is generally a good hosting company as compared to many others But There are three issues I personally faced with this genhost company If they can resolve these they will be best If they do nothing about it a lot more clients who may experience these issues as they host with them will one day be here to share the same experiences problems Already some clients have commented on these three issues 1 They suspend your cPanel accounts without informing you and lock the account so that you cannot unsuspend them Contacting their support to resolve the issue may at 80 yield no results 2 Some WHM Features Commands which are freely available with other reseller hosting companies are unavailable or not activated with Genhost Requesting for activation of these commands or features lies in their interest to do or not to do3 Loss of cPanel Accounts or websites will disappear one day This experience is so true It happened just as the two points above did I got 20 clients within 3 months who were happily hosting their websites on a reseller plan I bought from Genhost I struggled to get these clients with the hope of making them stay I woke up one day to check on WHM and found all accounts were gone Deleted 20 Websites lost in a day without recovery I sent a support ticket and they told me they had a DISK corrupted and could not recover the files no matter how hard they tried 4 There are other issues like error connecting to database ModSecurity Checking if you are not a robot which is forced on all websites even if you disable the plugin it keeps showing Server down for some minutes Wordpress Softaculous license expiring every 2 or 3 months and clients are unable to install Wordpress or any softaculous scripts cPanel error Cannot read license file error connecting to server etc If they Genhost can fix these issues they can be better in the hosting industry This email address is not registered with their system so if they come to reply saying this email is not a verified account it is true Why should I show you my identity when I still have some websites on your server Who knows what you will do next to my web sites as I have exposed some weakness in your services I will not talk about the experiences with their WhatsApp Chat Support - I ll be doing more harm to Genhost I have screenshots both on WhatsApp and via their Support Emails to share if Genhost wants proofs or think someone paid me to do this review The reason for this review is not to destroy your business but expose your weakness - We have complained but you do not resolve these issues or they keep happening even after you resolve them A satisfied client will not pass a bad review except the one who wants to destroy your business I will come back and edit this review or delete it and write a better review if these issues are addressed with satisfaction Thank you