Getselkie Reviews

Amazing

Been using Selkie shampoo and conditioner for few weeks and it s amazing Make your hair feel and look soft and shiny The best combo My new go to

The most amaaazing product

The most amaaazing product Sustainable leaves hair shiny delivered on time and really cool packaging What more could you ask for Thanks Selkie

What a fantastic new product

What a fantastic new product My hair has never been in this condition Give it a few weeks to adapt but well worth it

Not impressed I wanted to love this but

Not impressed I wanted to love this but the conditioner made my hair very dry and tangled the shampoo was better but dried out my scalp a lot I didn t realise that I set up a subscription they don t accept returns and I am unable to login and have no way to cancel AVOIDSo then after this review I get this hank you for reaching out We cancelled your subscription for you immediately after receiving your Trustpilot review Although your refund request comes outside of our 7-day return window we would be happy to make an exception and honour the refund provided you agree to remove the review on Trustpilot that contains some inaccuracies As a small business striving to make a positive impact in the haircare industry it s incredibly important for us to maintain accurate feedback Reviews that contain false information can be very damaging and we always aim to provide the best service possible We would have gladly resolved this issue for you if given the chance and we most certainly provide multiple ways to cancel subscriptions one of the main ways being to contact our customer service team We would have even been able to stop your refill shipment from reaching you as well Please let us know if you d be willing to update your review and we will provide information on where to send your refills to receive your refund Best wishes The Selkie Team I don t feel I was being inaccurate or lying as was implied It feels very shady that they will only refund if I agree to remove my initial review I wonder how many bad reviews have been deleted Their website states that if you change your mind they will not refund you so I am not sure what they are talking about a 7 day window If their customer service was good and not so aggressive I would have updated my review anyway My advice to them is make it clear in the first box sent to include a card saying that you set up a subscription and details on how to cancel or amend it I have an online business too and I have hundreds of reviews but not a single bad one because I believe in exceptional customer service and I have made making every customer happy my priority I think an unhappy customer is an opportunity to turn it around and not to accuse them of lying or to threaten them

Not working for me

Not getting on with this shampoo at all Have followed the online videos but just can not seem to get a good foam with this product It foams a little in the hands but semes to just dissappear into the hair and my hair is greasy straight after washing I have dry hair generally I usually only wash once a week but my scalp and hair just don t feel clean after using this Very disappointing as I really want a sustainable shampoo that works

Left my hair dry frizzy

I really wanted to like this but it s absolutely terrible I needed lots just to get any kind of lather worth the shampoo the conditioner is a horrible feeling This left my hair so dry frizzy Cancelled subscription My husband is going to use what s left as I used it twice because he doesn t care what he uses

I had high hopes for this product

I had high hopes for this product I really wanted to like it but sadly I can t The smell is terrible my hair fine doesn t feel clean after washing with the shampoo and I can barely get my fingers through my hair after conditioning Once my hair has been dried it feels looks like straw Subscription cancelled

No intention of EVER switching back

I ve been using Selkie as my shampoo and conditioner for months now and I can honestly say I have no intention of EVER switching back to another brand Before Selkie I was trying so many different brands and products in an attempt to tame my knotty nightmare of a mane - nothing worked I started to develop real issues with knots once I decided to fully embrace my natural waves about 7 years ago and was told it would eventually sort itself out - but needing to spend an hour brushing my hair in the shower every time I washed it for 7 years was quite frankly a terrible experience I switched to Selkie with the main hope it would help the knots but was doubtful it would do much as I had tried sooo many other brands - I was wrong to be doubtful I still get knots sure as that s just my hair type but it takes minutes to brush out now not hours I have also noticed far less hair fall out as a result and even quick new growth again I need to wash my hair far less frequently now too I used to feel my hair getting greasy the day I washed it and absolutely needed to wear it up from day 2 now I can have my hair down comfortably for 3 days if I wanted to On top of this I used to have to switch to a different brand every couple of months as my hair would start going funky if I used the same brand for too long but I ve not had that with Selkie The bottles last me about 2 months I have looooong hair that I wash 2-3 times a week and my hair is left feeling so clean and nourished every time - the results have been consistent for me I genuinely couldn t be happier I ve finally found shampoo and conditioner that doesn t make me want to chop all my hair off or dread hair wash day - thank you Selkie