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Boucleme Reviews

Klarna

boucleme.co.uk
3.59
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.59 out of 5 by 139 customers

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AI Review Summary Based on 138 reviews

Customers express high satisfaction with Boucleme's product effectiveness, curl definition, and gentle nature, frequently mentioning repeat purchases. The company receives consistent praise for helpful, responsive customer service and careful packaging. Fast delivery is commonly reported and appreciated. Some users note strong synthetic scents or specific formula issues that do not suit their hair type. A recurring concern involves website and checkout functionality, with several reports of orders failing to complete or technical errors preventing purchase.

What customers love
  • Helpful customer service
  • Effective curl definition
  • Fast delivery times
  • Quality silk products
Common concerns
  • Complex checkout process
  • Strong synthetic scent
  • Inconsistent formula performance
  • Website technical issues

Last updated 3 months ago

J

Quick fix for my order

The tracking link in my confirmation email led to an old parcel, but support got it corrected within a few hours. Easy to deal with and very reassuring.
Positive fast support tracking issue order correction reassuring service
M

The best customer service that I ve

The best customer service that I ve experienced Helpful and quick to respond A company that really cares about their customers

Great product

Great product must be I keep coming back for more Quick delivery Very satisfied customer
M

Great service products appear to do what they say will help your curls

Prompt service lots of information to help get the best of the products which have definitely improved my curls
M

My go to product

My go to product Always return to this after trying others in the market Super fast delivery and beautifully packaged
H

Best silk hairband

I have a silk bonnet silk pillow cases hair ties and scrunchies but had looked for a silk hair band but all I had seen were too wide Love the size of boucleme black silk hairband Fits perfectly thank you
T

Efficient and quick delivery

Efficient and quick delivery Product well packaged Product itself is great - just what I was looking for works really well
A

Amazing products

Very lovely curly products the smell I love so much and the fact that it s all natural makes me love it more Would definitely recommend
N

I ordered full sizes of the products as

I ordered full sizes of the products as they were cheaper to buy in a package it arrived quickly I m pleased with the service
N

Excellent product

Excellent product works great on my very thick curly hair leaving it feeling fresh and clean but not stripped

About Boucleme

We understand the needs of curly hair. The Bouclème range is natural, silicone, sulphate & paraben free. Each product is packed with high performance actives that restore moisture and life to dry lacklustre hair. Our simple 3 step system: cleanse, condition, define will give you beautiful, shiny and...

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