Glycinestore Reviews

Really bad I ve been charged Vat twice European Vat UK VAT When I contacted them they said it was normal to pay 2 Vats After a few email explaining that they should refund me the European VAT they processed the refund as a gesture of goodwill as I was meant to thank them for respecting the law After 2 days I noticed that the change date function was not setup correctly My watch has a ghost date window so you can t see the date on the dial however is quite annoying to hear the change date click at 5 pm instead of midnight When I told them about the issue they said it was normal and I should pay the shipping to their repair centre in case I decide to fix the issue Very bad experience I bought 2 Glycine watches and I don t think I would buy a third one in the future Customer service just replied answering at something totally different They are referring to import taxes while I am talking about VAT They were not going to refund me the EU VAT I had to request the refund About resolving the date change issue they are talking avout moving the hour hand 12 hours forward which means changing the time from 5 pm to 5 am The issue is that the date changes at 5 and not 12 Such an awful customer service They don t even read carefully your comments

I tried several time to purchase glycine airman vintage watch with good card Transaction refused

I was looking for a blue watch and ordered a GL0271 Combat sub On the website it appear with a beautiful blue shade both dial and bezel When arrived I have found that the watch is almost black not blue at all They proposed a switch or a refund but was too late to have another gift for Christmas Misleading picture anyway

I ordered the watch in the glycine store since they promise same day shipping for orders before 13 00 Unfortunately the watch was not shipped the same day Tuesday Instead it was shipped on Wednesday with the estimated delivery on Thursday The FedEx delivery was delayed so that the new estimated delivery is on Monday

it is not a serious company on their website it states that you can purchase via Klarna but at the time of payment this payment method is not listed not very serious I sent several emails but never received a response for this payment method

delivery postponed 4 times and I had to go to the hub to collect it

Watch is held up in customs have not received it to date Poor shipping procedure

I have not received my order I also have not received any update on the shipping details and cannot track my package

Till today I didn t receive the watch What kind of delivering service do you have I m very unsatisfaid

I received an unchecked watch with damaged caliber I had to pay 60 euros to send it back one day after receipt Am very disappointed