Goldenselect Reviews

Very very bad product Costco

Very very bad product Costco reimbursed me 300 out of the 1500 I paid floor is installed and will have to remove and start over The wooden part is les the 0 005 mm thick Breaks cracks extremely bad experience the company claims no part in all this and have been no helpHave pictures of product Hope this can at least help other customers

100 worst flooring I have seen or

100 worst flooring I have seen or used DOES NOT snap together at any angle Joints break apart shread chip crack NOT USER FRIENDLY in any wayWHAT EVER was not used is returned the rest is tossed WHAT A WASTE

Never Buy Costco Flooring The worst laminate flooring i have

The worst laminate flooring i have purchased Its been three years and the flooring is already on its way out Complained to Costco and their guarantee stated o the packaging means nothing They dont accept faults and blames customer Highly dont BUY COSTCO Fooring Worst on market

They shipped wrong parts

I bought Golden Select flooring from Costco and because with every floor installation you need moulding of same colour I ordered everything what I needed straight from Golden select I received some wrong parts I tried to contact them they never answer call only option was to leave message but they didn t want to call back I emailed no answer I will never buy their product anymore

Absolutely shocking

Absolutely shocking I placed an order never received an email to confirm the order I rang customer service and was advised my order would be delivered over 10 days ago Order not received and I have been trying for days to speak to customer service They have not answered my email and have not returned the message I left They have taken my money and not fulfilled the order for the moulding required to finish our floor I clearly have been conned

0 stars - Do not buy

Only because I cannot give 0 stars Floor went down beautifully and looked really good - I bought over 30 boxes and followed all instructions for acclimatising etc and was so pleased that I d found something with so many good qualities especially the 100 waterproof suitable in kitchens and bathroom - high traffic areas even light commercial and scratch resistant Floor went down by expert fitters in Nov 2022 with expensive gold foil backed underlay By January the floor was really badly scratched in numerous places despite no bad use By February the planks were all bowing and by March the floor was coming apart and the lips were all breaking and the edges were chipping The manufacturer sent out an independent inspector who came to the conclusion that the floor had been laid on inappropriate underlay by someone without experience in their opinion to cover up uneven sub-floor and that was the cause of everything The scratching could be repaired with products on the market and the flooring was not sold as scratch-proof but scratch-resistant and no manufacturing problem - the product is sound I had photos of the perfect sub-floor and the product going down perfectly with the correct expansion gap I am left with a very large area which is now fully furnished with shocking flooring that looks at least 10 years old is coming apart in numerous areas and is just an absolute disaster DO NOT BUY Golden Select Vinyl Flooring Alabaster item 356225

Appalling flooring No customer service

Golden select do not answer emails Absolutely dreadful quality chips at anything being dropped or touching the floor I will take this further if I get no response miss selling is fraudulent and stealing peoples money

I ve just ordered 40 boxes of above

I ve just ordered 40 boxes of above flooring from Costco but after reading these poor reviews this makes me concerned about installing it May have to return it and shop else where I m surprised Costco still sell it

Choose something else

Only install the design collection laminate flooring if you plan on replacing it shortly after It looks great at first but heaven forbid you clean your floors with any type of liquid And don t you dare ever spill anything I m talking spills that are cleaned up in minutes Worst product Moisture resistant is inaccurate Bubbling and lifting at seams throughout the home Read the warranty information before buying this product Basically anything that can happen isn t covered in the warranty