Grabie Reviews

I can t review the products I ordered because I have not received them yet I did email Grabie and received a response that because my item wasn t in stock at their warehouse they were shipping it from their factory in SHANGHI First I was disappointed that these items were coming from China Had I know that upfront I wouldn t have ordered Second I have no idea when my order will be arriving I did get an email that I could track but when I tried to track it said my order would be delivered on April 4 or 5th 2022 It s now 2023 Also I don t like putting in my personal information to track from China I have no idea who is getting that information Had I know there would be a long shipping time I wouldn t have ordered either I responded to the company my concerns regarding this and have not received a response As of now I have no idea when I ll get my order and had I been given information upfront I would have ordered from some other place I don t think their business practices are upfront with customers I m pretty disappointed because I would have ordered from them again had this gone smoother because they have some nice products but definitely not worth the long shipping time Too late to cancel and I can t imagine the headache a return would be

I placed my order 12 days ago money was drafted from my account almost immediately According to the USPS tracking number provided my order has been sitting in Jamaica NY and has not moved I find this unacceptable and doubt I will ever order from Grabie again

I purchased a past scrapbooking box and when I received it several of the items were substituted with items that do not fit in the theme I purchased the box mainly for the dragonfly die cuts and that was one of the items that was substituted Such a bummer I reached out to their service email and heard nothing I then reached out on the Contact Us form on the website and still didn t hear anything I like the items that I got that were supposed to be in the box but I m so disappointed in the items that were substituted and with the lack of communication