Greatjones Reviews

Great Jones | Property Management Done Right

3.59
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

Great Jones PM Review AWFUL

My experience with GJ was quite literally the worst interaction I have ever had with a company They barely answer the phone and when they finally get you a Property Manager- they don t know which homes have already been leased One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it 0 10 do not recommend wasting your time on this company whatsoever
K

Worst experience as a Owner

Absolutely terrible experience Horrible communication late on updates repairs invoicing Do not use this company for any property management for your rental properties Plus they had NO IDEA that a squatter was in my property It was only when my replacement property manager went out to inspect that I found out and had to inform Great Jones
A

Nightmare

I ve been renting from a private owner for years I have a disabled child who s a deaf mute and suffers from seizures He sold the property to Great Jones who vowed to continue great service without any adjustments The first thing they did was raise the rent A few months later the A C went out I submitted a work order and called Left four voicemails It was summer time I couldn t let my family suffer I paid out of pocket to have the A C repaired July I noticed a warter leak in my walk-in closet coming from behind the wall I called left messages Sent text and emailed with pictures They responded with a phone call saying my lease was not renewed To vacate the property They kept my deposit I work for a property management company So I left the property Rent Ready
A

SO TERRIBLE DO NOT RENT FROM THEM

SO TERRIBLE DO NOT RENT FROM THEM They will not respond to your emails or calls and if you re lucky enough to get someone on the phone it s with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties Literally the worst rental company in Greenville don t waste your time
I

Property owner here

Property owner here Great Jones managed 6 of our properties They could not keep on top of even a minimum set of duties to keep the tenants satisfied Impossible to get ahold of anyone at Great Jones even as an owner All your calls an emails go into an electronic dumpster and are ignored Had to do most of the work myself aside from collect rent which they took a cut Great Jones private equity funders should pull support for this company it is a fail I know firsthand I endured approx 2 years of complete incompetence The valuation of Great Jones business model should be zero
T

If I could give negative 5 stars I

If I could give negative 5 stars I would This is a horrific slum Lord company that preys on innocent working people and families They flipped the house next to me and rented it out with HORRIBLE mold problems that were just painted over not treated The family that moved in 2 months ago is already moving out because the mold was coming through the floors and paint and growing on their belongings There was NO WATER and NO GAS when they moved in the company put it on the market without ever checking to see if it worked after the house was sitting abandoned for 15 years Horrible horrible company
S

Only use them if it s absolutely your last option

Stl area they only have cardboard houses Meaning houses that are thrown together to look good just to find all underlying problems after move in Took 2 months to fix a major issue that left me staying with my mom for that time period Rent and bills were still due though But anywho I do not recommend I will definitely be gone after the lease actually started packing already
J

I put in a application for a house in

I put in a application for a house in North Carolina soon as the house became available to apply for on Saturday I called Monday no answer then Tuesday Someone finally answered Tuesday they told me the house was no longer available because another applicant was approved before me It hasn t been 2 whole business days so I m trying to understand how someone get approved and leasing in less then 1 business day The house just became available Saturday and they don t process applications over the weekend so how is someone leasing already Smh
S

Protect yourself

Protect yourself from this company who wants nothing but to scam people out of thousands of dollars We are lucky to have a renters attorney on hand who is making suing them a breeze but we know not everyone will have that gift Our attorney says it is the easiest job in the world to form a case against them because all of their documents and rules show that they are oblivious to SC renting laws Looking forward to seeing them pay the consequences of trying to scam innocent people
B

Save your money and sanity

Save your money and sanity I wanted to share some additional follow up issues I ve experienced with Great Jones After terminating them as my property managers due to a lack of effort and constant displays of incompetence They have refused to release the funds they kept in reserve for the properties Despite me telling them not to keep reserves on file Now they are using those funds post management time frame to charge me for landscaping and utilities That s right they charging me fees when they re no longer managing the property This company has shown they are not only incompetent of effectively managing a property They are also thieves Stealing money from their client base Stay away or it will cost you time money and then peace of mind they re supposed to provide by managing a property

About Greatjones

Our team of real estate industry veterans has seen and done it all, and we're bringing greater operational efficiency and financial visibility into every aspect of your portfolio.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

Greatjones is a direct-to-consumer kitchenware brand dedicated to transforming the home cooking experience. It offers a curated collection of thoughtfully designed, high-performance pots, pans, and cookware sets. The brand focuses on combining elegant design, durable functionality, and accessible pricing to equip home chefs with tools that are both practical and aesthetically pleasing.

Greatjones's product line includes several signature items. The Holy Sheet Pan is a versatile, multi-use pan designed for seamless transition from oven to table. The Dutchess Dutch Oven and the King Sear Skillet exemplify professional-grade performance with minimalist style. Other notable products include the Deep Cut Frying Pan and the Full Stack Cookware Set, all designed with both functionality and kitchen decor in mind.

Greatjones cookware is constructed from heirloom-quality materials to ensure durability and performance. Common materials include heavy-gauge stainless steel, cast iron, and hard-anodized aluminum. These materials are selected for their excellent heat distribution, longevity, and ability to meet the demands of both everyday cooking and more elaborate culinary tasks.

Greatjones places a significant emphasis on design, ensuring products are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing for personalization of kitchen aesthetics. The minimalist and stylish profiles are intended so that pieces can be left on display, contributing to modern kitchen decor while remaining ready for use.

Greatjones products are primarily sold through the company's official e-commerce website, greatjones.co. This direct-to-consumer model allows the brand to maintain quality control, provide detailed product information, guides, and recipe inspiration, and offer its products at an accessible price point compared to traditional retail channels.

About Greatjones

Greatjones: Reimagining Kitchenware for Modern Cooking

Greatjones is a direct-to-consumer brand dedicated to transforming the home cooking experience through thoughtfully designed, high-performance kitchenware. The company positions itself at the intersection of elegant design, durable functionality, and accessible pricing, aiming to equip home chefs with tools that are both a joy to use and a statement in the kitchen. By focusing on a curated collection of essential pots, pans, and cookware sets, Greatjones addresses the common frustrations of cluttered drawers, poorly performing non-stick coatings, and cookware that fails to bridge the gap between everyday utility and aesthetic appeal.

Core Product Philosophy and Design

The Greatjones product line is built on a foundation of heirloom-quality materials and intelligent design. A central highlight of their collection is theHoly Sheet Pan, a versatile, multi-use pan designed to go from oven to table seamlessly. Similarly, theirDutchess Dutch OvenandKing Sear Skilletexemplify the brand's commitment to combining professional-grade performance with stylish, minimalist profiles. The cookware is typically constructed from materials like heavy-gauge stainless steel, cast iron, and hard-anodized aluminum, ensuring even heat distribution and longevity.

A significant emphasis is placed on creating pieces that are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing customers to personalize their kitchen aesthetic. This design-centric approach ensures that items like theDeep Cut Frying Panor theFull Stack Cookware Setcan be left on a stovetop or displayed openly, contributing to the overall decor of a modern kitchen.

Customer Experience and Brand Values

Greatjones operates primarily through its e-commerce platform, greatjones.co, providing a streamlined shopping experience with detailed product guides, recipe inspiration, and clear information on care and maintenance. The brand narrative strongly emphasizes empowerment in the kitchen, promoting confidence for cooks of all skill levels. Their content often highlights the versatility of their products, showing how a single piece like theHoly Sheet Pancan be used for roasting, baking, and even serving.

The company's values extend to a focus on durability and reducing waste, challenging the disposable nature of some mass-market cookware. By creating products built to last for decades, Greatjones aligns with a more sustainable consumption model. Their direct-to-consumer model allows them to maintain quality control and offer their premium products at a more accessible price point than traditional luxury kitchenware brands.

Target Audience and Market Position

Greatjones effectively targets millennial and Gen Z home cooks who value design, quality, and brand story. Their audience appreciates a curated, less-is-more approach to outfitting their homes and seeks products that deliver multifunctional performance without sacrificing style. The brand smartly fills a gap in the market between basic big-box store cookware and prohibitively expensive professional or designer brands.

Through engaging storytelling, practical recipe content, and a strong visual identity, Greatjones.co serves as more than just a store; it is a resource for modern cooking enthusiasts. The website functions as a hub for their community, offering inspiration that encourages customers to fully utilize their kitchen tools and embrace the creative process of cooking at home.

In summary, Greatjones has established itself as a distinctive voice in the cookware industry by championing a blend of robust craftsmanship, elegant design, and everyday practicality. Its product line simplifies the selection process for consumers while elevating the ritual of home cooking, making it an appealing choice for those looking to invest in kitchen essentials that will endure in both performance and style.