Greatjones Reviews

Great Jones | Property Management Done Right

3.59
140 reviews
Great Rating
Based on 140 user experiences
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C

I love the portal where you can leave

I love the portal where you can leave messages And they do respond
R

Overview of experience

Overall the initial response time with the property manager was great A few glitches along the way Until a complaint or an email to a higher up is sent voicing concern or dissatisfaction Having dealt with landlords directly in the past The lease renewal process is less than professional in my opinion As an insurance professional the most important aspect of service is a timely response and notice of changes I was given no advanced notice of a severe change in our lease agreement and no time to decide whether or not we wanted to continue the lease agreement at renewal Emails were sent requesting a discussion on a rental fee increase along with the changes in the parameters of the agreement That included additional costs that were being passed from the landlord to me Although the actual rent increase was nominal the additional monthly expenses of repairs and maintenance were not disclosed until it was too late for us to decide to terminate and move on Our increase in total is approximately 200 more than the prior lease term What a terrible thing for most tenants to have to endure and factor into a monthly budget We are now forced to sign a lease for another year or risk losing a large deposit and endure a higher month to month option Buying our own home has never been more of a necessity than now The mortgage would be less With no contact with the landlord directly it has been a very disappointing experience to say the least
K

I really feel that this great jones

I really feel that this great jones isn t for me
R

Haven t been with you all that long but

Haven t been with you all that long but you seem like an upstanding business
C

I had to follow up multiple times to

I had to follow up multiple times to get the issues fixed I have roaches issue in house and some action needs to be taken to get this fixed
J

Immature but Jose is not

Immature unprofessional customer service reps Nothing gets fixed within a timely manner Had to go 1 week with no hot water because they are so disorganized Nothing gets done about nothing They are not problem solvers After I left this review Jose contacted me and helped me handle the situation So far I feel the problem is getting better because he took action right away He let me speak and understood and agreed He reached out to handle the situation and so far I have seen a change Thank you Jose Now get some new customer service people under your belt because the ones you have now are not representing you well and what you stand for Either that or train them with red carpet service It s too bad that I had to go to go to this length to get heard But nonetheless thank you to Jose for your professionalism understanding and proactive approach in solving the problem
K

I was given the run around for about 2

I was given the run around for about 2 weeks but finally ali got everything right for me and even got my rent lowered and move in day is 2 days away yay
P

We had to call Florida numerous

We had to call Florida numerous occasions because your system was down or at least what we were told when we signed the lease and they said it didn t go through Then the lady said utilities are put on acct with our rent Just pay it on the internet We prefer in our name but after weeks of confusion we got in our name since we were told conflicting stories Then we go to pay rent and you charge us 46 No one has given us an alternate way to pay Please help us As far as the house it s being well kept and clean but had maintenance over to fix the dishwasher It s older and needs replaced badly I m sorry for being critical but things things need addressed
A

So-So

GreatJones has great people When you can get ahold of them They take forever to email or call back We still haven t received our move in inspection photos one month later Paying your bill online through their portal also has HUGE fees so it s a scramble to get to Walmart when 2 3 of the house work and the other 1 3 can t drive
C

Hello Mr Joe I ve been trying for a

Hello Mr Joe I ve been trying for a long time to see the place on Abby Lane seem like it s a problem for me see it I would like to know the reason why I can t what s 60 years of age in wheelchair will be living by myself I m very clean and I m not a problem So can I see the apartment on Sunday at 2 30 thank you and have a nice day please respond

About Greatjones

Our team of real estate industry veterans has seen and done it all, and we're bringing greater operational efficiency and financial visibility into every aspect of your portfolio.

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Frequently Asked Questions

Greatjones is a direct-to-consumer kitchenware brand dedicated to transforming the home cooking experience. It offers a curated collection of thoughtfully designed, high-performance pots, pans, and cookware sets. The brand focuses on combining elegant design, durable functionality, and accessible pricing to equip home chefs with tools that are both practical and aesthetically pleasing.

Greatjones's product line includes several signature items. The Holy Sheet Pan is a versatile, multi-use pan designed for seamless transition from oven to table. The Dutchess Dutch Oven and the King Sear Skillet exemplify professional-grade performance with minimalist style. Other notable products include the Deep Cut Frying Pan and the Full Stack Cookware Set, all designed with both functionality and kitchen decor in mind.

Greatjones cookware is constructed from heirloom-quality materials to ensure durability and performance. Common materials include heavy-gauge stainless steel, cast iron, and hard-anodized aluminum. These materials are selected for their excellent heat distribution, longevity, and ability to meet the demands of both everyday cooking and more elaborate culinary tasks.

Greatjones places a significant emphasis on design, ensuring products are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing for personalization of kitchen aesthetics. The minimalist and stylish profiles are intended so that pieces can be left on display, contributing to modern kitchen decor while remaining ready for use.

Greatjones products are primarily sold through the company's official e-commerce website, greatjones.co. This direct-to-consumer model allows the brand to maintain quality control, provide detailed product information, guides, and recipe inspiration, and offer its products at an accessible price point compared to traditional retail channels.

About Greatjones

Greatjones: Reimagining Kitchenware for Modern Cooking

Greatjones is a direct-to-consumer brand dedicated to transforming the home cooking experience through thoughtfully designed, high-performance kitchenware. The company positions itself at the intersection of elegant design, durable functionality, and accessible pricing, aiming to equip home chefs with tools that are both a joy to use and a statement in the kitchen. By focusing on a curated collection of essential pots, pans, and cookware sets, Greatjones addresses the common frustrations of cluttered drawers, poorly performing non-stick coatings, and cookware that fails to bridge the gap between everyday utility and aesthetic appeal.

Core Product Philosophy and Design

The Greatjones product line is built on a foundation of heirloom-quality materials and intelligent design. A central highlight of their collection is theHoly Sheet Pan, a versatile, multi-use pan designed to go from oven to table seamlessly. Similarly, theirDutchess Dutch OvenandKing Sear Skilletexemplify the brand's commitment to combining professional-grade performance with stylish, minimalist profiles. The cookware is typically constructed from materials like heavy-gauge stainless steel, cast iron, and hard-anodized aluminum, ensuring even heat distribution and longevity.

A significant emphasis is placed on creating pieces that are as beautiful as they are functional. The brand offers a range of sophisticated colorways and finishes, allowing customers to personalize their kitchen aesthetic. This design-centric approach ensures that items like theDeep Cut Frying Panor theFull Stack Cookware Setcan be left on a stovetop or displayed openly, contributing to the overall decor of a modern kitchen.

Customer Experience and Brand Values

Greatjones operates primarily through its e-commerce platform, greatjones.co, providing a streamlined shopping experience with detailed product guides, recipe inspiration, and clear information on care and maintenance. The brand narrative strongly emphasizes empowerment in the kitchen, promoting confidence for cooks of all skill levels. Their content often highlights the versatility of their products, showing how a single piece like theHoly Sheet Pancan be used for roasting, baking, and even serving.

The company's values extend to a focus on durability and reducing waste, challenging the disposable nature of some mass-market cookware. By creating products built to last for decades, Greatjones aligns with a more sustainable consumption model. Their direct-to-consumer model allows them to maintain quality control and offer their premium products at a more accessible price point than traditional luxury kitchenware brands.

Target Audience and Market Position

Greatjones effectively targets millennial and Gen Z home cooks who value design, quality, and brand story. Their audience appreciates a curated, less-is-more approach to outfitting their homes and seeks products that deliver multifunctional performance without sacrificing style. The brand smartly fills a gap in the market between basic big-box store cookware and prohibitively expensive professional or designer brands.

Through engaging storytelling, practical recipe content, and a strong visual identity, Greatjones.co serves as more than just a store; it is a resource for modern cooking enthusiasts. The website functions as a hub for their community, offering inspiration that encourages customers to fully utilize their kitchen tools and embrace the creative process of cooking at home.

In summary, Greatjones has established itself as a distinctive voice in the cookware industry by championing a blend of robust craftsmanship, elegant design, and everyday practicality. Its product line simplifies the selection process for consumers while elevating the ritual of home cooking, making it an appealing choice for those looking to invest in kitchen essentials that will endure in both performance and style.