Grove Reviews

Grove Collaborative

grove.co
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
B

Environmentally Conscious but Terrible Inventory Since Before Covid

I ve been using Grove for 2 years now and they re great overall Their household products especially are generally superb when you can get them because they re out of stock all of the time This has been a consistent issue since LONG BEFORE Covid so I don t expect it to ever change Need laundry detergent Sorry we just sold out while it was in your cart every time Hand soap and fabric softener are often unavailable for weeks and months Again they had the exact same issues pre-pandemic When the products you need are backordered it s not only difficult to reach an order minimum there s also no reliability in using subscriptions I often postpone orders for weeks due to their non-existent inventory or I end up buying from my local grocery I shop at Target as little as possible While I do feel they backtracked on their original plastic-free goals they are still one of the most plastic-conscious companies out there and I give them huge props for that their environmental practices are the primary reason I use them - if they shift focus away from that I d say it s not worth the hassles with poor inventory management
J

I would give Grove 5 stars if they

I would give Grove 5 stars if they handled my concerns differently I give good ratings to the products I love and bad ratings to the products that haven t worked for me They have never addressed my negative ratings except for the one time I emailed them about a broken box
P

Ok I love Grove and the concept but

Ok I love Grove and the concept but after having them for a few months and ordering around 4x I would say if they re mission is sustainability and decreasing waste and only using recyclable materials I find it a bit wrong that they automatically put you on a subscription and add things to your cart without you knowing I don t really like that since the mission is to use only what you need My idea is not to stock up I enjoy the free gifts but I feel like overall the app is promoting consume consume consume and I don t like that Also while I do enjoy Grove s emails theres not way to decrease the frequency and an email per day is way too much Again counterproductive to their sustainability mission if you re basically turning this into a BUY BUY BUY app I find more enjoyment in them being for me when I need but not imposing and throwing themselves on me its a turn off
K

I love that this company is committed

I love that this company is committed to offering customers a subscription kit that is so useful I love the grove exclusive Mrs Meyers scents I love all the grove specific products they make as well After a while I needed to cancel and it was tricky to end the monthly subscription- in fact I m still trying to cancel it
H

Love most of my Grove products

Love most of my Grove products however have found that the hand soaps foaming hand soaps and dishwashing soap are very lacking in cleansing power Love the shower spray floor cleaner all purpose and glass cleaner
A

I really like the product selection and

I really like the product selection and mission of Grove Their customer service and IT departments could use sone help in troubleshooting problems it s been very frustrating troubleshooting my own problems with not receiving Grove emails consistently and not being able to access their mobile app But their lack of knowledge in these areas led me to resolving the problems on my own
F

I really enjoy grove

I really like grove and the convinces of getting cleaning supplies delivered to your door and that they choose to go beyond plastic It is a really exciting company to be apart of I was a little bummed a few of my items in my last order were not in my delivery but grove did credit my account for the inconvenience which is a great resolution to the problem I am just hoping this isn t a thing that can happen often
M

I like Grove products and fast

I like Grove products and fast shipping What I don t like is the order that showed up at my door this morning I did NOT order but was sent items I d ordered previously I m on a fixed income what if that had caused an overdraft at my bank I know it kept me from getting other items I needed because the payment was declined Directions should be clear I shouldn t be roped into getting items I m not ordering sorry
V

Great Selection and Reasonable Prices

My daughter sent me the invitation for Grove and I ve been enjoying the products and the free gifts I love that there is such a broad selection and that prices are generally equal or better than what you can find in the store or on line I have been enjoying some of the new things 5hat are offered on Grove such as the wooden handled scrubber the Moth Away and the shampoos and conditioners With control over how frequently you order and product selection I ve become an on going customer
H

I ve been using grove co for some time

I ve been using grove co for some time now and all n all it s an alryt place They have a decent selection of product and so far I ve found what I was looking for but nothing spectaclar I haven t had any issue with my olderd but sometimes it took a bit longer than exspected which was a bit unplesant I find the prices farely resonable and find their customer support alright but somethimes they take a bit too long to respnd but cincerly try to help I would give them a 3 5 5

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Frequently Asked Questions

Grove Collaborative is a Certified B Corporation and Public Benefit Corporation operating as a digital marketplace at Grove.co. It is dedicated to transforming the consumer products industry by offering a curated selection of sustainable, natural, and effective home essentials, personal care items, and wellness products. The company's mission is to make it easy for households to make positive choices for their families and the planet without compromising on quality.

The Grove Standard is a strict set of criteria used to vet all products sold on the Grove Collaborative platform. It prohibits ingredients of concern such as parabens, phthalates, formaldehyde, and other harmful chemicals. The standard emphasizes products that are plant-based, cruelty-free, and often feature sustainable or refillable packaging to align with the company's environmental and health commitments.

Grove Collaborative sells a wide array of products across several categories. These include household cleaning supplies, personal care items, wellness supplements, baby and kids products, and pet care items. The marketplace features both well-known trusted brands and its own high-performing Grove Co. brand, all curated to meet the Grove Standard for sustainability and safety.

Grove VIP is a free membership program offered by Grove Collaborative. Key benefits include free shipping on orders over a specific amount, free gifts, exclusive product access, price discounts compared to non-member pricing, and the ability to schedule flexible automatic deliveries for household essentials. This model is designed for convenience and to promote consistent use of sustainable products.

Grove Collaborative demonstrates its commitment to sustainability through its status as a Certified B Corp, its ambitious goal to become 100% plastic-free by 2025, and its promotion of refill systems to reduce packaging waste. The company also partners with organizations like the Plastic Bank to help remove plastic from the environment, ensuring customer purchases contribute to tangible planetary impact.

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About Grove

Grove Collaborative: A Sustainable Home and Personal Care Destination

Grove.co is the digital home of Grove Collaborative, a Certified B Corporation dedicated to transforming the consumer products industry by offering a curated marketplace of sustainable, natural, and effective home essentials, personal care items, and wellness products. The company operates on a mission-driven model, aiming to make it easy for households to make positive choices for their families and the planet without compromising on quality or performance.

Core Product Philosophy and Curation

At its heart, Grove functions as a trusted curator. The company rigorously vets all products sold on its platform against a strict list of standards called the Grove Standard. This standard prohibits ingredients like parabens, phthalates, formaldehyde, and other chemicals of concern. The focus is on products that are plant-based, cruelty-free, and often feature sustainable packaging, including many refillable options. Grove offers a wide array of categories including:

  • Household Cleaning: From all-purpose sprays and dish soaps to laundry detergents and dishwasher pods.
  • Personal Care: Skincare, hand soaps, body wash, oral care, and feminine care products.
  • Wellness & Supplements: Vitamins, supplements, and essential oils.
  • Baby & Kids: Gentle, safe products specifically formulated for children.
  • Pets: Natural shampoos, cleaning supplies, and treats for pets.

In addition to stocking well-known trusted brands like Mrs. Meyer's, Seventh Generation, and Method, Grove has developed its own highly regarded line of products under the Grove Co. brand, which are designed to be high-performing, beautifully scented with essential oils, and focused on reducing plastic waste through innovative packaging.

Shopping Experience and Membership Model

The website provides a seamless shopping experience. Customers can shop on a one-time basis or, more commonly, enroll in the Grove Collaborative membership program, Grove VIP. This free membership offers several key benefits:

  • Free shipping on orders over a specific amount.
  • Free gifts and exclusive product access.
  • Flexible scheduling for automatic deliveries, allowing for convenience and ensuring households never run out of essentials.
  • Price discounts on many items compared to non-member pricing.

This model promotes consistent use of better-for-you products and helps in planning and reducing last-minute trips to the store.

Commitment to Sustainability and Social Impact

Grove's identity is deeply intertwined with its environmental and social goals. As a Public Benefit Corporation and Certified B Corp, it legally considers its impact on society and the environment. The company has ambitious initiatives, such as its commitment to becoming 100% plastic-free by 2025. It actively promotes refill systems, where customers keep a durable glass or aluminum bottle and purchase concentrated refills in lightweight, recyclable packaging. Furthermore, Grove partners with organizations like the Plastic Bank to help remove plastic waste from the environment, aligning customer purchases with tangible planetary impact.

Educational Resources and Community

Beyond being an e-commerce platform, Grove.co serves as an educational resource. The website features a robust content section, "The Grove Guide," with articles, tips, and DIY recipes focused on natural living, cleaning, wellness, and sustainability. This positions Grove as a helpful expert in the space, building trust and guiding customers toward a more conscious lifestyle.

In summary, Grove.co is more than just a store; it is a comprehensive ecosystem for individuals and families seeking to align their everyday purchases with their values. It combines rigorous product curation, a convenient membership model, a strong private label, and a deep commitment to environmental stewardship, making it a leading destination for sustainable home and personal care.