


Based on authentic user experiences
Mashup
7338 reviews
N/A
8 months ago
DO NOT BUY A CORSODYL TOOTHBRUSH
I recently had the misfortune to buy a Corsodyl toothbrush marked as being soft as I have sensitive gums Although not my usual brand I had no reason to think there would be a problem How wrong I was The toothbrush actually cut my gums As my laptop was being serviced I telephoned Customer Relations at the number given on the packaging to complain and ask for a refund I was kept on hold for a long time and then told that as I have sensitive gums there was no manufacturing fault and therefore I was not going to get a refund even though I pointed out that no other toothbrush marked as soft had ever cut my gums So I have been left with cut gums out of pocket by a few pounds and have the humiliating feeling that I have been taken for a mug In their advertising Corsodyl says that their products are designed to help people with bleeding gums Based on my experience I was left with bleeding gums and have to say their customer service stinks
Eddd
7338 reviews
N/A
8 months ago
Glaxo Smith Kline failed in their duty of care in their customers
I had a terrible chesty cold recently and to give myself some respite as I struggled sleeping and have to get up for work at 5 30 every morning so On 13 11 2019 I purchased some GSK Night Nurse capsules and just before I went to bed I opened the packet to take a couple and as I pushed the capsule out of foiled cover the foiled cover popped to release a capsule and as it opened it sliced my thumb like a hot knife through butter it bled profusely After I put s plaster on it I contacted their UK customer Services My thumb is still tender and sore to this day services 19 11 2019 I have not heard a sickie bird from them to this day This pharmaceutical company have a duty of care to their customers and I am absolutely disgusted that they don t give a monkeys
Petra
7338 reviews
N/A
8 months ago
How can any British pharmaceutical
How can any British pharmaceutical company advertise on fox news in America who are spouting counter intuitive advice to viewers Is it not Glaxo interest to remove adverts for a media outlet who are blatantly misleading medical facts
David Bundy
7338 reviews
N/A
8 months ago
Pronamel burning sesation
Regarding Pronamel having used Sensodyne complete for a long time I tried the Pronamel it wasn t like normal toothpaste it was very watery and I got a strong burning sensation in my mouth My husband tried a small dab on his tongue and had the same effect I contacted customer service and spent about half an hour going over and over the same things They asked me to return the product which I did in a pre-paid package they sent I expected they would send me a voucher for the cost of the toothpaste but instead they keep asking me to fill in a form to enable them to have my medical records I have tried to explain that neither of us have seeked medical advice but they still insist on having them These are our private medical records with no information in them that could be of any use to them in this instance I rang them again to ask why they cant just send me a voucher and the snotty reply I got was that it is because they are a medical company I though they were a chemical company I could understand if we were taking them to court over it I have now emailed the CEO and will update if I get anywhere but I am not sure if they even look at this site as I cant see any replies
dink
7338 reviews
N/A
8 months ago
A friend of mine used to work for this
A friend of mine used to work for this lot if you weren t bigoted or caucasian your career wouldn t move up Full of a-rselickers and brown nosers who would move up the ranks for those that did the daily graft got mostly a kick where it hurts Some of the stories she d told me of managers directors etc who bullied staff once the bullied person came forward threatening to sue the company the bully would be moved out with a golden handshake
Mashup
7338 reviews
N/A
8 months ago
Profit hunger kills PARADONTAX - a nearly 100 year old product
Typical for the GlaxoSmithKline the company bought a product that existed and was loved for almost 90 years PARADONTAX But in their hunger for higher profits and shareholder value they trashed the original formula of six herbs and mineral salt - that existed since 1937 - and turned it into a generic blend of chemicals while raising the price Because it was more favoured by customers I guess by everyone but the users of the original product
George McGee
7338 reviews
N/A
8 months ago
Lousy and not honest clientservice
Terrible service After a telephonecall where I complaint about the new not announced taste of Paradontax I was told that when I send the 2 toothpastes back I would get them refunded It was a longer call because GSK needed a lot of detailed information Now after several calls e-mails and completing 2 refundforms and 1 5 month later I still didn t get my money back Lousy and not honest clientservice
Beverly Petermann
7338 reviews
N/A
8 months ago
Outdated Leaflet
I received a leaflet from the respiratory department of my local hospital It suggested a website for a pharmacy finder for recycling used inhalers Searching the site took me directly to GSK I tried in vain to find any details and eventually sent an email to the address on their website only to find it did not accept emails It really is not helpful to have leaflets with incorrect information especially when the need to recycle is at its peak
Yvonne Clarey
7338 reviews
N/A
8 months ago
Long standing issue with GSK
GSK changed information on Piriton syrup regarding allergy in 1999 my daughter had anaphylaxis After taking Piriton prescribed by hospital a few months previous it was very serious as she was a baby at the time and GSK failed to act with care and compassion they were also contacted by the hospital consultant a few yrs later I contacted them again concerning the sudden change of leaflet after my daughter experienced this reaction as it was Still on my mind they had a so called scientist ring me to cover up I am concerned this has happened to more people
Jack Serres
7338 reviews
N/A
8 months ago
Luckily my friend received the
Luckily my friend received the lucrative redundancy package allowing her to leave and early retirement thank you GSK She d hated her last few years the company is all a bit of an old boys brigade jobs for the boys type of firm Where senior management look after their own Working hard got you nowhere a selicking br wn nosing and favouritsm that moved you up the ranks She is soo pleased to have left and now really enjoying life The friends she d left behind hate it and wish they could ve taken redundancy or are counting the days until they can leave retire