Gurneys Reviews

You are the WORST company I have

You are the WORST company I have ever ordered from Communication was horrible I only got two trees Paw Paws -- they were both dead Both Jujubes were canceled -- I think you credited me for a couple and of course charged me all the shipping What a scam I will never order from you guys again I would rather give my money to small local growers than companies like you who deceive people with special offers and never deliver anything You suck I guess I have to go to PayPal now and open a complaint against you Order number 10190111200

Ordered rhubarb bulbs and when I

Ordered rhubarb bulbs and when I received them one had a split below the crown and I just tried anyway I just got out of major back surgery and asked my wife to just dig easy to find the bulb and it was mush they just threw the bulbs in a bag with no protection no bubble wrap and at 20 00 a bulb and sent me the most sad sweet potatoes starts I have ever seen Then I finally got a person on the phone they are out of everything and sent me a email that they were canceling my order for non payment WHAT THE HECK

Ordered garden seeds and sunflowers

Ordered garden seeds and sunflowers from them and waited for 20 days and nothing delivered Reached out and they said Don t worry it is scheduled to be shipped in another 2 weeks Have ordered from them on and off for decades but this is disappointing to take 5 weeks to ship seeds Have to reconsider use of them in the future and then seeing these other reviews OUCH

They are selling items on their website

They are selling items on their website that they don t have I ordered two things and one never came and after waiting forever to speak to someone they informed me they are out of stock don t know when they will be in stock and can only offer store credit with a BS code that probably won t work That s not a COVID issue that s an issue of crap business practices and horrible customer service How lame

Order came MUCH too early and say outside in extreme cold

I placed an order and the website was very specific that my items would not ship until 3 27 after the risk of frost My items all got here in the beginning of March while I was not home and sat outside in 5 degree weather and 40 mph winds for the week Go to the website and it still says nothing should be shipped until the 27th I call customer service and all she could do was read from a script When I repeated myself because her script wasn t a solution to my problem she began saying things like Oh my god But was very clear that even though it was their fault for shipping early there was nothing they can do

WARNING this long time company is

WARNING this long time company is Bad late items very poor quality no replacements waste of my time Order two blackberries two dead dry sticks no quality check out of stock for replacements Order 2 more from another company on time and beautiful The 2lb yukon potatoes was short half pound and were rotton Gurney gave me the run around on credit they and the potatoes are trash If you want to save yourself endless phone calls do not use them

Bad business practices

Partial shipment that didn t show up and they will reship but when they arrive will be to late to plant so I asked for a refund and they only offered a partial refund at which point I told them where they can shove there company Would not recommend this company to any serious gardener a waste of time and money Will never buy there seed again

Trash product and pathetic customer

Trash product and pathetic customer service Don t expect full reimbursement from this pathetic company They ll nickel and dime you and you ll be lucky to get 50 of your original cost reimbursed with coupons for future purchases that they then may not honor as they are doing with me as of this writing Most of the original orders died even after following their instructions and using their fertilizer and fresh new dirt Truly a pathetic company

Poor quality and customer service

First time Gurney s customer Ordered 5 orders of 64547 TOMATO DEFIANT HYBRID PLTS All were dead on arrival Offered replacement order was too late to be planted Customer service was rude and refused a refund on these plants A complaint will be filed with the Better Business Bureau