Haix Reviews

Bought some boots 12 weeks ago and the

Bought some boots 12 weeks ago and the eyelets have all snapped poor quality boot and even worse customer service they don t have the decency to reply or acknowledge emails once they have your money they don t care chainsaw boots usually last 12 months not 12 weeks - AVOID buying Haix chainsaw boots as you will need to buy some better quality ones like Arbortec scarfell lites ones

Paid a lot of money for the xr3

Paid a lot of money for the xr3 AirPower boots - lasted a little over 18 months with moderate use Won t be using these jokers again Avoid

Very poor service quality

Very poor service quality Avoid them I bought 5 pair of boots in a 1 year time frame and on one of my boots i accidently made a small cut with the chainsaw on the toe rubber cap Being naive enough I believed what they are saying on their site that they offer quality service repair for their shoes including rubber toe cap replacement and rubber side band replacement for a small amount of money of course price i would have been more then willing and happy to pay I ve sent my boots to their service and they weren t even aware of the fact that my boots were standing in their service department for 6 days after that they tried to blame me that i did not write the adress clear enough I sent them trough a carrier company how could my name and adress be unclear i taped an extra piece of papper with my email and phone no inside the packege on the shoe box After they eventually found it they decided to not inform me on the way they will repair the shoes me assuming they will replace the rupper toe cap or the rubber sideband as it was cut and patch it in the most ugly unprofessional way on the total oposition with what they market on their service site furthermore they were very condescending and offered it as a gesture of goodwill altough no one asked them to give me any goodwill or favours I marely wanted to buy their repair services not treated like a begger on the street I could ve been at least informed on the way they were planing to fix my shoes because i could ve done a better job myself

website not good and call customer

website not good and call customer care well lets just say care does not come into the conversation Sad but if your in the uk avoid

I bought some boots from them and they

I bought some boots from them and they broke within 3 months I tried to contact them to get a replacement but asked me to send them back which I can t as I need to wear something to work I tried to explain this to them but had zero response I wish that I d read the reviews on here first before purchasing I left a review on there website but looks like they only publicise what the want Never again I wouldn t be so annoyed if the boots had been cheap not 140

Ordered my boots and was told that

Ordered my boots and was told that would cost about 11 duty fee as they were coming from Germany UPS sent me an email demanding 46 which I had to pay or no boots Haix are misleading customers When I told Haix that I would post a review reflecting this they said to do it but they would edit it dreadful response

Do not order the dessert black eagle 8

Do not order the dessert black eagle 8 these are a fashion boot like a ugg they will get soaked with dew Customer service is horrible will not do anything for you They are filtering reviews and they are only posting positive posts

AVOID HAIX DIRECTLY

Ordered a pair of Haix pro-fighter boots whilst SHOWING IN STOCK 6-WORKING DAY DELIVERY VIA UPS Only to get one Email stating thanks for your purchase Nothing else for days so I contacted them via WhatsApp and email only to be told they DO NOT HAVE THE BOOTS IN STOCK and for them THEMSELVES to receive the boots could be up to 6 weeks but can t be sure at all Next time I will definitely avoid this company in the future with little detail on your order and untruthful advertising You re better off ordering them from eBay with a seller that already has them and pay the extra for the less stress

Bought a pair of boots in February 2024

Bought a pair of boots in February 2024 Boots came apart at the seem June 2024 Very poor quality especially at a price of 179 79 Customer services are useless They want the boots back before they can do anything I ve sent detailed photos but that s not good enough They have to have them back and can t give any timescale of how long the process of refund will take Do not buy from this company Very poor