


Hanna Sillitoe | Skin Healing Expert - Vegan Skincare
Based on authentic user experiences
Brian McDonald
6731 reviews
N/A
10 months ago
Some of the best customer service I
Some of the best customer service I have ever received going above and beyond to get my lost package to me I have bought from Hanna Silitoe several times and will continue to do so fantastic natural products to help healing
David McCormick
6731 reviews
N/A
10 months ago
Fantastic products and customer service
I have had psoriasis for over 30 years now and nothing I have tried whether prescribed creams tablets and injections or topical creams and lotions nothing has had any real impact on my psoriasis nor worked for any length of time I decided to try the Multistrain Biotic Prebiotic Hand Cream having seen it on Instagram I was sceptical as I have had little or no success with anything I have tried before I have been using both for just over 3 months now and for the last month I have no scaling whatsoever and minimal redness in some areas like my elbows and any of the redness left on my knuckles has now gone completely and you wouldn t know I had had psoriasis there for decades Be patient as results are not immediate but after the first month I started to notice a dramatic difference I can t recommend Hanna s product enough all natural and no harsh chemicals Their customer service is also fantastic Had a query about my subscription so emailed customer service thinking I d get a standard reply saying someone will be in touch with 5-7 days but had a reply within 5 minutes and my query answered and explained really well and then followed up with additional useful information
Bridget Love
6731 reviews
N/A
10 months ago
Great company and love the products
Great company and love the products Good communication any queries were answered very efficiently and quickly
Jules Vernooy
6731 reviews
N/A
10 months ago
Fantastic company
Really like the products and great company I hadn t received my order so got in touch with customer services They got onto it straight away and sorted it out for me Very friendly and quick to respond to my email All companies should be this way
Amanda Thornton
6731 reviews
N/A
10 months ago
Recently contacted customer support and
Recently contacted customer support and was responded to within a few hours My query was dealt with promptly professionally and with great understanding Thank you so much Cat A credit to the company
Amy
6731 reviews
N/A
10 months ago
Product didn t work
Product didn t work was told to buy more and give it time the customer service is horrendous extremely rude
CHRISTIE BROWN
6731 reviews
N/A
10 months ago
I purchased a couple of bottles and
I purchased a couple of bottles and then subscribed I wanted to stop the subscription due to not believing it was helping They tie you in for three purchases Now if something is good and they back it Why won t they let you unsubscribe when you want Con
Ms W
6731 reviews
N/A
10 months ago
Unwell after using their product
Bought the MULTI STRAIN BIOTIC from Hannah Stillitoe The product made me unwell nausea and bloated feeling very sick I asked for the subscription to be cancelled I didn t ask for a refund on the product just to cancel my subscription as their product was making me unwell They responded with I m sorry to hear you ve been feeling unwell You are currently subscribed to our minimum 3 month delivery If you would like to terminate the contract early I can send you a payment request for our 15 cancellation fee I m very surprised that they would not cancel my subscription after I had told them I ve been ill after using their product This is not how I would expect any company to react when customer welfare should be a priority especially when the product in question is supposed to be for the good of my health rather than the opposite
John
6731 reviews
N/A
10 months ago
Expensive for ZERO Benefit
Whilst the website doesn t explicitly make claims about success for those suffering with Psoriasis its very easy to be drawn in with the amazing success some people have had posted on the website Be careful I kept in touch with the seller for three months telling them I was was seeing ZERO improvement Keep going its takes two months was the first reply Keep going it takes three months was the second reply You may be having a healing flare was the next one followed by You may need to keep going for longer NO - you have had enough of my money for ZERO benefit I asked for my money back I was told they couldn t accept back opened products - off course I opened it you morons for 3 months Hope it works for you but it s expensive and didn t do one iota of good for me - and the help team are pretty patronising too
Susan Carter
6731 reviews
N/A
10 months ago
What a dreadful company
What a dreadful company I only gave 1 star as couldn t put zero They have taken two payments and blame it onto the payment company you cannot return an item even if it s unopened I haven t even tried the product yet but I m not convinced as it seems like a bit of a scam They told me I put my wrong email address but they were emailing me and passing the problem off I will of course update It s also difficult to put reviews on as when you put in Hannah stillitoe it comes up as nknown so does take a bit of detective work