AI Review Summary
Based on 71 reviews
Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.
What customers love
- Fast delivery
- Great product quality
- Free samples
- Handwritten note
- Helpful service
Common concerns
- Out of stock items
- Damaged products
- Refund delays
- Expensive pricing
- Limited range
Last updated 4 weeks ago
T
T O
Fast delivery great products and prices Loved the handwritten note I recommend
S
sammy mathew
Very pleased
Wonderful products and speedy delivery as usual
D
Denise
Love what I ordered and got a nice
Everything was perfect great selection of products
S
Stacey Hume
Everything came reasonably quickly and
Great choice of products and excellent customer service I will definitely order from them again
S
Sofia
Great service
Love what I ordered and got a nice complimentary sheet mask Thank you so much
S
SS
sent me a hand written note
Everything came reasonably quickly and in good condition
A
Andrew
Repeat Customer
Great service Love the Oil Will deffo use skin library again
F
Farhana Ela
Quick delivery and good customer service
sent me a hand written note as well as how to patch test which is - SUPER IMPORATANT very eco friendly packaging which was a nice suprise as well as free samples thank you
S
SrK
Shipped really fast and I love the
Great products I will order from them again
Z
Zk
Great service
Great arrived ahead of schedule and packaged nicely There was confusion over preordering which was sorted out promptly
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