Harperandblake Reviews

Harper Blake Phone Cases and Wallet Cases

harperandblake.co.uk

3.45

31 reviews

Average Rating

Based on 31 user experiences

Rated 3.45 out of 5 by 31 Happy Customers

5 Star

61.3% 4 Star

0% 3 Star

0% 2 Star

0% 1 Star

38.7%

AI Review Summary Based on 31 reviews

The review sample shows a mixed experience where a majority of reviews praise the product quality and customer service, while a significant portion details issues with delivery, incorrect items, and poor customer responsiveness. Product quality and design are frequently highlighted, whereas delivery reliability and order fulfillment are common pain points.

What customers love

Great product quality
Beautiful designs
Fast delivery
Helpful customer service
Easy ordering

Common concerns

Expensive pricing
Wrong item sent
Poor customer service
Long delivery
Faulty product

Last updated 1 week ago

Mia Lintott

11 months ago

Better than expectations

Love this case I thought that maybe because I ordered it online that it wouldn t be high quality but I was surprised to find that it actually IS Fits perfectly no gaps no pinching and most importantly no scratching on the glass on the back inside the case Seems durable enough Although time will tell for that

Donna Ryley

11 months ago

Phone case did not fit

Phone case did not fit camera was blocked by the case Very poor quality - not was I was expecting from this brand I will be returning item for refund

Nez Hunt

11 months ago

You sent the WRONG product and haven t

You sent the WRONG product and haven t responded to my emails for 2 working days Appalling and if it s not sorted out I will be going into social media to warn others

Jessica Menzies

11 months ago

Can t review as it hasn t arrived

The cover looks beautiful and I m really looking forward to receiving it however it s not actually arrived Just found the review poor timing considering it is yet to arrive

Grace Davies

11 months ago

NO PRODUCT ARRIVED - REFUND REQUEST IGNORED

It s been two months item hasn t arrived I contacted the company a month ago and they have not done anything to rectify the situation - even ignoring my request for a refund

Clare G

11 months ago

Had a poor quality phone case sent to

Had a poor quality phone case sent to me Not been able to get a refund even though I have contacted them on email twitter and Facebook Poor customer service Definitely do not use

Martin

11 months ago

AVOID THIS COMPANY THEY WILL TAKE YOUR MONEY BUT NOT DELIVER THE GOODS

Cannot review the product because they haven t sent it Ordered on 7th Dec and still not dispatched my order 30 loss Numerous attempts to make contact but they have ignored all my messages This was a gift for my daughter for Xmas looks like she won t be receiving it Absolutely disgraceful AVOID THIS SHAMBLES OF A COMPANY

Anonnny

11 months ago

I d put zero stars if I could

I d put zero stars if I could this company has stolen 25 from me and refuses to refund me and will not respond to any of my emails despite me sending my item back and being promised a refund DO NOT purchase from here The case I ordered was disgusting and arrived dirty

11 months ago

Longer delivery and product arrived faulty

Item took longer than 5 working days to arrive Ordered on 12 08 and arrived 21 08 No dispatch email was sent so I was clueless as to when it was arriving I could let this go if my product wasn t also faulty None of the buttons on the case align properly to the buttons on my iPhone rendering it useless The silent switch hole is in the wrong place The case cannot be used with my phone I ve reached out via email and am awaiting a response so can t comment on their customer service yet I wouldn t normally post on trust pilot so soon after emailing but I think the service is already so appalling How can you get it so wrong

Mr Mcintyre

11 months ago

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE Ordered a case 13 08 still no case after a week so I sent an email still no response over another week later so basically taken my money and not delivered Also hunting around for an alternative contact I came across a man s profile on LinkedIn claiming to be the owner boasting about 1m sales not the stated owner Charlotte on the website how bizarre Save yourself the money and the hassle of raising a bank indemnity which is what I ll be doing next

Harperandblake Reviews

Rated 3.45 out of 5 by 31 Happy Customers

Better than expectations

Phone case did not fit

You sent the WRONG product and haven t

Can t review as it hasn t arrived

NO PRODUCT ARRIVED - REFUND REQUEST IGNORED

Had a poor quality phone case sent to

AVOID THIS COMPANY THEY WILL TAKE YOUR MONEY BUT NOT DELIVER THE GOODS

I d put zero stars if I could

Longer delivery and product arrived faulty

DO NOT BUY FROM HERE

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