AI Review Summary
Based on 31 reviews
The review sample shows a mixed experience where a majority of reviews praise the product quality and customer service, while a significant portion details issues with delivery, incorrect items, and poor customer responsiveness. Product quality and design are frequently highlighted, whereas delivery reliability and order fulfillment are common pain points.
What customers love
- Great product quality
- Beautiful designs
- Fast delivery
- Helpful customer service
- Easy ordering
Common concerns
- Expensive pricing
- Wrong item sent
- Poor customer service
- Long delivery
- Faulty product
Last updated 1 week ago
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Jessica S
My experience is that this company is about mass market selling and do not care about the lost goods for its customers My order was not delivered and when contacted they simply didn t respond Their reviews are not glowing wherever you look with complaints of a similar nature long delays no goods being delivered and zero communication If you feel you need to lose money to this company at least put it on a credit card so you can get your money back without waiting for communication from this company as chances are it won t ever happen
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LW
A SCAM
Update 2 unfortunately the owner emailed me to ask me to take down my review I will not do so as I believe it is important to provide future customers with true experiences and it is not relevant whether the business is small or not Update ordered finally came almost 1 month later but the phone case doesn t fit I double checked and I had ordered the correct one Items are also printed very blurry clearly awful quality Cannot be bothered to ask for a refund as I know the seller won t reply Do not waste your money I ordered 3 items a print a phone case and an AirPod case After 2 weeks I contacted the seller to ask about my items She said that the cases would be sent separately to the print due to a manufacturer issue That s fine I received the print I still have not received the cases and she is now no longer replying to me Full dispute issued with credit card DO NOT PURCHASE
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Mia Lintott
so I recently got a phone case from
so I recently got a phone case from this brand the vertical b w lines matte finish snap case and I m honestly so disappointed in the case the case took like 3 weeks to come there was no tracking information available which is crazy when it finally came the design looked incredibly blurry nothing like shown on the website on top of the case it s like the design had just cut off and the whole top of the case is white while the bottom of the case has the design going all the way down if that makes sense honestly it s such a crap case probably the worst one I ve ever had
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Beth Pierson
Night Pearl Phone Case
Very pleased with Bee laptop cover Attractive and great value
J
Jess Robinson
A gorgeous case
So many cute options for phone cases and love the option to get a tough case The website was easy to navigate as well
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Emma Terry
Good service great product
Phone case is great quality and looks beautiful on Well worth the wait
T
Tessa Robinson
Lovely highly recommended
A gorgeous case perfect for my daughters Macbook
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MARIKO KOMURATANI
Happy
I was impressed by the range of cases on offer The case was delivered in a few days and is just what I wanted
A
Alex Wolf
Lovely product
I ve bought two of these one for me and one for a friend Lovely quality Arrived really quickly I can t recommend highly enough
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Emelia Mackereth
Really good quality and lovely design
I love my phone case I would definitely buy from Herper and Blake again I got so many compliments on my phone case I would recommend to friends and family Overall very pleased