Hayfieldhomes Reviews

Welcome to Hayfield

3.97
87 reviews
Great Rating
Based on 87 user experiences
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AI Review Summary Based on 87 reviews

The reviews indicate that Hayfield Homes receives consistently high praise across numerous developments, with customers highlighting the quality of the homes, professionalism of staff, and excellent aftercare service. Many long-term relationships are noted, with customers feeling supported from initial enquiry through to post-purchase. While the majority of feedback is extremely positive, there are recurring, though infrequent, complaints regarding post-purchase customer service and build quality issues that were not resolved satisfactorily. The overall brand reputation is strong, built on reliable delivery and attentive communication.

What customers love
  • High quality homes
  • Professional staff
  • Great customer service
  • Helpful aftercare
  • Eco friendly
Common concerns
  • Poor after purchase
  • Slow developer
  • Expensive pricing
  • Shoddy work

Last updated 1 week ago

R

Hayfield Park Bromham

We moved in just a week ago and while as with all house purchases there were a couple of issues along the way these were handled without fuss or bother by the guys at Hayfield Bromham I employed a professional snagger to QA the build and was pleased when the report found only minor or cosmetic issues most of which are now fixed with the remainder in hand The after sales team have been especially helpful and have always gone above and beyond to makes things happen I d happily buy another Hayfield though going to make the most of the current one first
A

Hayfield at Hallow happy customers

We moved into our Hayfield house in Hallow in December 2023 Hannah gave us a warm welcome Since then Hannah has been consistently helpful and responsive to our requests and queries She is a good communicator with a warm and friendly manner whilst being always professional She has given us clear explanations about how everything works in the house We are very pleased with our new home and Hannah s support Judith and Andy
S

Highly recommend buying with Hayfield

We recently bought our first home with Hayfield and we have been really impressed with the staff and how they have made the whole process so stress-free and easy At the beginning of our search Claire and Suzanna were really friendly attentive and helpful Luke our customer care manager has been extremely efficient and professional Whenever we have had an issue query Luke has replied quickly and organised for it be resolved as soon as possible Highly recommend buying with Hayfield
P

I just knew as I walked through the

I just knew as I walked through the door the Hayfield property was for me Well designed with a high standard of fixtures fittings finish From that first moment in July the support continued support from the team I m still a work in progress has been superb Special thanks has to go to Samantha as I wouldn t have reached this point in the sale without her
C

Hayfield Homes - a lovely new house

Hayfield are a very professional developer They were very patient with us as we had delays in completing our old home sale Our new home is a delight and the site is very pleasant The whole moving experience was great From meeting Hannah with the pre-move in demonstration warm welcome on move in day to being able to call if anything needs looking at She is always at hand and is a credit to Hayfield The house is well built and exceeds our expectations It s full of high quality features and tech and is built for the future The building team are still on site and are all friendly helpful and respectful We will miss them when they go Don t hesitate to visit a Hayfield development- they are not like other new builds Attention to detail always pays off
X

A lovely home for nearly a year now

My wife and I have been in our new Hayfield home for nearly 11 months now We love the quality of our home and the warmth and comfort it brings us There have inevitably been some snags in the last year but we have found the Customer Care email contact mechanism to be responsive and friendly a shout-out to Melanie in particular We ve also had the benefit of a personal WhatsApp group link with Hannah Hayfield s roving representative We ve had a great relationship with Hannah and this has also helped get the ball rolling when there have been issues Having bought a house on a new development some years ago and had a torrid time trying to get problems fixed we now realise what is possible and should be expected from a premium house builder Thanks Keith and Ellayne
S

Hayfield homes

I fell in love with hayfield homes the first time I visited the hayfield grove sight in Hallow a year ago I recently purchased a dassett in August last year and couldn t be happier The customer care team ensured my journey was the best it could be and couldn t recommend them enough Thank you Hannah and the Hayfield team for a fab experience
M

Our new home

We recently moved into our Hayfield home and are delighted with the quality of our new home Most importantly the after sales care has been excellent No problem too trivial Hannah has looked after us extremely well from the very beginning ensuring we had settled in and were comfortable with all aspects of the home
C

Georgina was most helpful

Georgina was most helpful no question went unanswered or ignored Nothing was too much trouble
C

Hayfield Gardens

Hayfield Gardens ToddingtonI cannot speak highly enough of Hayfield Homes and all the staff they employ They are in my experience a 5 star builder with their quality eco friendly character homes Sean and Mark managing the site Laura and Izzy senior sales Sarah sales manager and Luke customer care They are all 100 professional have an excellent eye for detail friendly approachable and determined to find solutions should any small problem occur I have been in my new home 2 months now and am absolutely delighted with it Having decided to buy off plan I visited 4 of their other sites doing my due diligence I was completely happy with all that I saw and this has been reflected in my new home The look of and build finish exudes quality and the old adage of you get what you pay for is certainly true with Hayfield Homes I 100 recommend them and I know you will not be disappointed

About Hayfieldhomes

Hayfield is driven by the simple principle of thinking differently. For us, more of the same is never enough. We’re focused on exceeding the hopes and aspirations of the people who choose to own one of our homes.

United States

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