Reviews
3.9699999999999998
5-star
68.97%
4-star
5.75%
3-star
1.15%
2-star
1.15%
1-star
22.99%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
frankie walker farnell
N/A
1 week ago
Amazing
Sam and Kirstie from Hayfield have been amazing and so helpful from the very beginning They made us feel very welcome and comfortable and have really helped us through the first steps of buying our first home We can t wait to move in to one of Hayfield s beautiful homes
Lauren Kirkham
N/A
1 week ago
Design Inspiration at Hayfield Manor Showhome
Today we took a trip to the Hayfield Manor newbuild estate in Adderbury to view the showhome and get some design inspiration for our own home renovations Anita the sales representative was a fantastic guide to the property Her knowledge professionalism and warm demeanor made the experience enjoyable and informative She took time to address every question with care showcasing the property beautifully Her passion and attention to detail truly elevated the visit We would highly recommend visiting Anita
Julia Harrington
N/A
1 week ago
Francesco has been brilliant from the
Francesco has been brilliant from the start Very helpful but not pushy Explained everything in detail taking his time to make sure we understood His communication written and verbal has been brilliant Very quick helpful responses The weekly updates have been really good and he is very knowledgeable about the site and our particular property
Maureen
N/A
1 week ago
Our son and daughter-in-law have
Our son and daughter-in-law have recently moved into a Hatfield home and I am just blown away by the top quality finish and fixtures and fittings as well as the extras they have been given It s a beautiful home and Hayfield are exceptional builders Very impressed
Chris V
N/A
1 week ago
Hayfield Crescent
Thank you to Claire and Annabelle for spending the time with us and showing us around the Showhome at Hayfield Crescent We were very taken with the Property but it is just that bit too far out for us so will not be proceeding with a purchase Would be very interested if they build homes nearer to where we already live and have given our details to that effect - thank you once again
Emelia Smalley
N/A
1 week ago
Fantastic Customer Experience
My partner and I brought our first home back in December 2023 in Hayfield Walk Our overall experience has been excellent from initial enquiry through to aftercare All staff we have had the pleasure of meeting have been very knowledgable and helpful in particular Luke Gary Laura Any queries response times and actions have always been so quick Following the developers feedback form we were required to complete Luke followed up with us immediately on our answers which showed to us the genuine care they have There is snagging as you would expect in any new build a lot less than you d see with other developer s I d imagine but I cannot fault the aftercare received and continue to recommend to anyone who asks
Jenny Louise Tyler
N/A
1 week ago
Excellent customer service 5 stars is not enough
We recently purchased a beautiful home in Silsoe Bedfordshire from Hayfield through Martina at Haart Herself and Mary from Hayfield have both been excellent in many ways and the customer service has been a breath of fresh air when times have been very stressful They are both very worthy of the 5 stars We are very excited to be moving into our new home next week Jenny and Paul
Nancy
N/A
1 week ago
So far our experience with Hayfield has
So far our experience with Hayfield has been wonderful Ebony has been so helpful at every stage from showing us around on our first viewing to helping us through the reservation process We are really excited about our move
MRS L FERNANDES
N/A
1 week ago
We arrived at the development
We arrived at the development Joe was very welcoming and took time to answer all our questions showed us the show house and the Harcourt Joe took his time in showing us the model and which houses were available we loved the development and once our house is sold we are very much hoping to see which house we will buy Joe also sent us the brochure and video which we requested of the Henley style house which was done on the same day of our visit many thanks joe for also offering us a cuppa
Sachin Wijesinghe
N/A
1 week ago
Buying my first home at Hayfield Lodge
I recently purchased a home from Hayfield and my experience with them has been nothing short of exceptional From the very beginning Samantha and Kirsty made the process of buying my first home seamless and stress-free Their support and professionalism were evident from start to finish right through to the handover Since moving in Luke my Customer Care Coordinator has been incredibly responsive and attentive He has addressed every issue I ve raised promptly and thoroughly no matter how small the request His commitment to ensuring everything is perfect has made the entire experience even better
Hayfield is driven by the simple principle of thinking differently. For us, more of the same is never enough. We’re focused on exceeding the hopes and aspirations of the people who choose to own one of our homes.
© 2025 Rating Facts. All rights reserved.