Headkandypro Reviews

Do not buy their products

Do not buy their products I ve had my product for a year and the tips broke off of the heating elements on the brush and they are refusing to fix it and replace even though it comes with a lifetime warranty of product They are saying it s wear and tear even though the customer service person admitted it happened to her brush too That s called a defect ladies and gentlemen don t buy their products and expect them to stand behind their warranty at all I ve had it one year I could have bought a 20 dollar straighter at Walmart and replaced it for what I paid for that

junk product

Spent 100 on a hair straightener and when I plugged it in it started sparking and smoking like crazy tried to email them about the issue and after the automated email that said they would contact me in 24 hours they have not contacted me at all Huge Waste Of Money and a company that could not care less about you after they have your money

Hair products and tools

I ve tried several hair products and tools from them since August and I have nothing but problems since then and their customer service is terrible I ordered commitment issues and the tools doesn t stay on they fall off it was missing pieces and I was told to contact support via email and I have not received a response As far as the hair products the more I use them the more my hair is being damaged Yet something so expensive that doesn t work more waste of money

Horrible customer service

They are fine if there is never a concern but for me any company who NEVER gives a refund on a product or just gives you in store credit KNOWS their product has a problem and is a perfect example of a company who doest stand behind their product Dare go ahead make a minor mistake on an order or let them screw something up and see how helpful they are They put you on blast in their Facebook page so followers can attack you for giving an honest review of what happen Do yourself a favor find a company who actually stands behind their products

They charged me but where s my product No update no response for two weeks and counting

Ordered Head Kandy The Rebound two weeks ago Received an automated Order Confirmed email They charged me for the purchase Then silence It has not been shipped no tracking number email no status update I emailed their customer service a week later asking it would be shipped soon Still silence I live near a major city so there is no logistical reason why this would be a difficult shipment As of today two weeks after my order confirmation there is still silence

I ordered a lot of stuff on 6 9 from

I ordered a lot of stuff on 6 9 from this company and some stuff from another company the same day The other company has already shipped my stuff This company however has given no updates and it hasnt even been picked or packed yet

I love handy everyone of the products

I love handy everyone of the products and appliances is awesome and kayla and her team are awesome I highly recommend her products

Awesome flat iron

Hands down the BEST straightener that I ve ever used I have the Miss Priss 1 teal flat iron and I LOVE it If you re thinking about purchasing one do it You will not be disappointed