


Based on authentic user experiences
Etain Smite
6737 reviews
N/A
1 year ago
Watch never arrived and Heimdallrr com doesn t resend or refund
I ordered a watch from them shipping was pretty fast to my country But unfortunately with my local post operator there has been an issue My watch was never delivered to my home and was lost with the courrier Postal office said I need to sort it with Heimdallrr and they need to communicate with the post office I then got an email from Heimdallrr saying I need to open a complaint at post office because it was out of their hands I understand it s not their fault it was lost in the post but as the seller they should fix it I got the option to buy a watch again at a discount so i ll pay for two watches but only receive one I need a real solution like them resending a watch or just refunding me my money This is unacceptable
Alessio Piras
6737 reviews
N/A
1 year ago
Scam found a NH35 instead eta 2428 movement
I bought a watch with an eta 2428 movement as per description after years I decided do do the maintenance and I discovered that inside has another movement an NH35This is a SCAM
John
6737 reviews
N/A
1 year ago
My Heimdallr watch strap pin failed
My Heimdallr watch strap pin failed after 3 months - I only noticed as the pin stuck into my hand before the watch came off my wrist Obviously I cannot wear it now I have contacted Heimdallr as bought direct from them and received the reply - it is a size you can buy one on Amazon I replied how do I change the pin with no tools and have received no reply to the 4-5 further messages I sent
Donald McKenzie
6737 reviews
N/A
1 year ago
Trustworthy heimdallr watch store
good watch bought several watches from here All been worth it would buy again
Donnacha Foley
6737 reviews
N/A
1 year ago
Top Company
Bought a watch from this company Have to say Heimdallr is a top class company to deal with And the watches a very good for their price
J C
6737 reviews
N/A
1 year ago
Heimdallr com is Brilliant
Heimdallr com is Brilliant Trustpilot is one of the first websites that I check before using an online retailer to ensure the validity of them before placing an order At the time of placing my order and receiving it there had been no reviews on Trustpilot so I have decided to provide my feedback I have just received my first order from Heimdallr com Overall I am extremely happy with the watch that I bought as well as with the shipping and communication for my order Firstly the watch was delivered to me here in the UK by the Royal Mail and I did not have to pay any customs or handling fees The seller sent me email notification when my item was shipped which was a few days after I placed the order I was also issued with a tracking reference that I could follow on a relevant app Initially I was concerned that the tracking was not live but after a couple of days I was able to see very detailed tracking data as my watch made the journey across the world The watch that I received is great quality For around 120 this includes delivery I have a Heimdallr SKX that is as good quality if not better than the Seiko SKX that is a homage to The steel case is polished and high quality the bezel is firm and precise and the dial is brilliantly detailed The outstanding aspect of this piece compared to my Seiko watches is the sapphire crystal which is fantastic The steel bracelet that the watch comes on is also as good as any of the bracelets on the Seiko and Orient watches that I have Finally the watch came with a very good quality NATO strap a bracelet adjustment tool and strap pin removal tool All of this came in a very nice presentation box The value for money for this package seems unbeatable If you have been unsure about ordering from this seller I hope this feedback is useful to you I will definitely be ordering from them again In fact I am finding it difficult not to revisit their website tonight and order the bronze Tuna watch that caught my eye when I placed my first order I will be recommending Heimdallr com to everyone I talk to about watches James
Jacek Siemieniuk
6737 reviews
N/A
1 year ago
Brilliant service
Brilliant service had a problem with my order and that has been sorted for me no issues trusted seller
Val
6737 reviews
N/A
1 year ago
Excellent service
Bought a Titanium Marinemaster dive watch it arrived in a week after shipping with FedEx and shipping cost was only 8 Heimdallr people contacted me before shipping to clarify some details Watch is really nice especially considering it s just 200 for Titanium saphire crystal and ceramic bezel insert with NH35 movement Will have to see how crown thread holds up because it has grainy action same as bezel Included silicone strap is thick and quite stiff but I was planning to swap it out anyway They also included a gift - free high quality nato strap Box has a signed stamped and dated warranty card too