Hermesworld Reviews

Horrible service

Why are Hermes so bad at delivery I thought their job is to deliver stuff and not to lose them I bought stuff on Amazon via Prime delivery and they sent it via Hermes what a big mistake several days after promised delivery still have not received it and I needed these urgently for work What a joke the tracking history keeps saying out for delivery and then sorry couldn t be delivered Amazon are going to refund my money but they should learn their lesson and never EVER use Hermes again

Norwich customer

Horrible service absolute disaster they don t care about their customers at all and they lie Delivery of wardrobe double bed chairs and washing machine was scheduled for today between 13 00 and 18 00 h with assembly service Appointment was confirmed last week by phone and subsequently by e-mails - sent by Hermes to me They never showed up I called customer service three times - at 15 18 h at 16 26 and at 18 30 The first time I was told that they are on their way and the delivery assembly team would be calling me shortly The second time I was told that they are running late but everything would definitely be delivered and assembled today even if it is after 18 00 h The third time I was told Sorry we won t be delivering your stuff today our teams don t work late Supposedly they will be calling me tomorrow morning to tell me when it suits them to delivery the things I paid for months ago To add insult to injury the live tracking links included in their confirmation mails to me are claiming they came to the delivery address at 20 54 h which is an absolute lie

Sellers be aware

T00D7A0108505521 You received my parcel 5 days ago I m still waiting for you guys to deliver my parcel I was advised 3-6 days from the retailer 8 days and counting Wow Shocking

Parcel left on steps in the street - stolen

I am filled with dread when I see that my parcel is to delivered by Hermes or Evri The latest one has been stuck on it s way to your courier for 6 days now without any change I can t understand why anyone uses them

Unbelievably useless courier company

Apparently my parcel was left in my enclosed porch but I DON T have an enclosed porch merely steps onto the street The photo clearly shows that it was left at the top of these steps from where it has obviously been stolen It s come from the US Pitney Bowes who then obviously chose Hermes Evri as their UK courier Going to make sure I insist on signed for in future

I can t find any information of my

Unbelievably useless courier company I have stayed in all day waiting for a parcel periodically checking the tracking number on their website then suddenly the website tells me I have an invalid tracking number and to contact the retailer What the Hermes Seems like every single time I am expecting a delivery you manage to royally screw up Why retailers continue to use you is beyond me Now I have no package and no tracking either and once again it is left to the customer to try and sort your mess out And yes Hermes the tracking number WAS correct and independently verified Until YOU decided it no longer was

Wow - Dreadful

I can t find any information of my parcel

Dreadful experience and situation yet again

Wow they seem to be the only delivery company that can t seem to find my house They also never seem to give a reason why they can t deliver something Shockingly bad

Dumber and dumber got more brains

I ordered an item from eBay and expected it on 25 February I hadn t received on this day so emailed the vendor They said that after speaking with Hermes they were told the parcel had been delivered on the 25th and even took a photo of it and where it was left However it wasn t my house After several emails with the vendor and the CEO of Hermes it seems that I still do not have a satisfactory answer and still have no idea where my parcel is This has happened before with Evri and I doubt I will be ordering anything that involves Hermes or Evri Why the hell are they still in business